Gaurav Mittal

Co-Founder and COO at ReFier
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Location
Gurgaon, Haryana, India, IN

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Experience

    • India
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Co-Founder and COO
      • Apr 2022 - Present

      Gurugram, Haryana, India Refier is a platform that helps companies to get evaluated and trained candidates for quality hiring. Additionally, it provides a comprehensive ecosystem to the Recruiters to manage and scale their business and Candidates to showcase their skills along with many other features. >> Working as COO, my key responsibilities are: o Creating and executing Go-to-Market and Expansion Strategy for overall growth o Managing complete Talent acquisition operations and continuously improving… Show more Refier is a platform that helps companies to get evaluated and trained candidates for quality hiring. Additionally, it provides a comprehensive ecosystem to the Recruiters to manage and scale their business and Candidates to showcase their skills along with many other features. >> Working as COO, my key responsibilities are: o Creating and executing Go-to-Market and Expansion Strategy for overall growth o Managing complete Talent acquisition operations and continuously improving the strategy around it o Providing guidance to technology team for creation of new features, updating existing features based on client feedback and testing of new features o Responsible for overall strategy and providing direction to the organization at the execution front. Also, pivoting the company model whenever required o Raising subsequent investment rounds along with my co-founders Show less

    • India
    • Retail
    • 1 - 100 Employee
    • EIR and AVP | Growth
      • Nov 2020 - Feb 2022

      Gurugram, Haryana, India At Express stores, most of my work was focused around Processes, Execution Quality, Stakeholder management and Automation Product (Technology) • Initiated the backend database development for all functions of the company • Led multiple Tech features development for end users within the company • Deployed multiple No code software solutions to automate various activities across teams NSO (New store opening) • Set-up core operational process for the coordination between… Show more At Express stores, most of my work was focused around Processes, Execution Quality, Stakeholder management and Automation Product (Technology) • Initiated the backend database development for all functions of the company • Led multiple Tech features development for end users within the company • Deployed multiple No code software solutions to automate various activities across teams NSO (New store opening) • Set-up core operational process for the coordination between various internal stakeholders for NSO • Ensured Quality in execution with minimum TAT for any new store launch along with financial visibility • Headed Transformation team covering various activities like Store transformation, Vendor management, Financial tracking, Store-wise Burn and Assets tracking Show less

    • India
    • Renewable Energy Semiconductor Manufacturing
    • Founder & CEO
      • May 2020 - Dec 2021

      Gurugram, Haryana, India >> Door to Dumps is a Tech integrated waste management platform that provides Technology solutions to smarter and sustainable ways for collection, recycling and disposal of municipal solid waste to Societies, Cities and other commercial establishments (www.doortodumps.com). >> Working as Founder and CEO, my key responsibilities were: o Ideation, Research and Planning of the product which can solve the waste management problem of India o Providing guidance to technology… Show more >> Door to Dumps is a Tech integrated waste management platform that provides Technology solutions to smarter and sustainable ways for collection, recycling and disposal of municipal solid waste to Societies, Cities and other commercial establishments (www.doortodumps.com). >> Working as Founder and CEO, my key responsibilities were: o Ideation, Research and Planning of the product which can solve the waste management problem of India o Providing guidance to technology team for creation of customer and agency apps and company website o Collaborated with government bodies, local communities & business firms, strictly adhering to our vision, helping us in: ▪ Forging Partnerships ▪ Working on Open Innovations in Waste Management sector ▪ Working on Strategic initiatives ▪ Waste Monetization and Sustainable Waste Management practices Show less

    • Food and Beverage Services
    • Nodal Head, Logistics (Online Ordering)
      • Jul 2019 - May 2020

      Gurgaon, India 1. Managed complete P&L of around 40 cities in the logistics arm of Online ordering business. 2. Data driven monitoring of metrices around Serviceability, Cost and Quality of delivery partners in every city and planning of new initiatives to improve overall efficiency on all fronts 3. Supervise KRAs and KPIs of both Cluster heads and City POCs ensuring both quantity and quality in the field operations

    • Project and Operations Manager
      • Jan 2018 - Jul 2019

      Gurgaon, India 1. SharedReach is a SaaS based market research company, providing monitoring and assessment services of the Retail execution quality across India, for consumer brands in retail. 2. I managed Pan India field operations with a team of 500 auditors covering around 200 small and big cities across the country. Responsible for managing quality based KRAs and KPIs of the Field management and Quality assurance teams. 3. Increased operational efficiency & reduced backend costs by leading… Show more 1. SharedReach is a SaaS based market research company, providing monitoring and assessment services of the Retail execution quality across India, for consumer brands in retail. 2. I managed Pan India field operations with a team of 500 auditors covering around 200 small and big cities across the country. Responsible for managing quality based KRAs and KPIs of the Field management and Quality assurance teams. 3. Increased operational efficiency & reduced backend costs by leading initiatives in Financial planning, resource on-boarding, and automation of field executives’ training. 4. I coordinated with technology team to design and develop tools to reduce operational gaps and bring more automation in tasks reducing project’s manpower effort costs by around 50%. 5. Developed company’s client relationships by designing, planning and executing market research studies to meet their research objectives in Retail execution

    • Special Projects Manager
      • Apr 2017 - Jan 2018

      Gurgaon, Haryana, India 1. Lead various projects to increase operational efficiency and reduce backend costs of the company. 2. Identified operational execution gaps and coordinated with technology team to design and develop tools to reduce them. Data cleaning tool, Route mapping and planning, City/Locality classification tool etc. were some tools which helped long way in reducing operational efforts

    • India
    • Real Estate
    • 1 - 100 Employee
    • Project Manager
      • Apr 2016 - Feb 2017

      Gurgaon, India 1. In Fella Homes, a hospitality startup into fully furnished rental homes, I managed complete P&L of Operations team and property furnishing projects. 2. Fixed various gaps and loopholes in the existing processes and created processes for cross functional interactions 3. Worked on Cost analysis & financial assessment, payments and recon, vendor management, warehouse and inventory management and procurement.

    • United States
    • Building Construction
    • 1 - 100 Employee
    • Graduate Engineer
      • Jul 2013 - Apr 2014

      Jamnagar Area, India 1. Gained complete exposure to the functioning of various departments, subsidiaries and external processing units of RIL through the value chain and classroom programs. 2. Managed a team of vendors during 1 month shutdown in the Fluidized Catalytic Converter Unit. 3. Completed management development program designed to enhance managerial competency and leadership skills.

Education

  • Indian Institute of Management, Calcutta
    Master of Business Administration - MBA
    2020 - 2021
  • Indian Institute of Technology, Roorkee
    Bachelor’s Degree, Mechanical Engineering
    2009 - 2013

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