Luz Guzman

Director Of Operations at Clearview Global
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Spanish -

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5.0

/5.0
/ Based on 2 ratings
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Adnan Rugovac

Great communication, very knowledgeable on their product and operations. Fast responses and kept the schedule they presented

Rob Haughey

I had the pleasure of working with Luz in various capacities within our sales organization. Luz was a quick study of the organization and of company systems. Luz not only assisted me in many of my day to day responsibilities, but helped to manage the needs of 3-4 of our road reps doing everything from qualifying accounts, to booking appointments, to working with national accounts. Luz would make a good addition to any team where her skill set can be best utilized and there is a mutual chemistry.

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Experience

    • Director Of Operations
      • Sep 2013 - Present

      • Strong knowledge of risk-based assessments / evaluation practices • Outstanding bilingual communication skills (both verbal and written) • Excellent interpersonal skills with the ability to adjust approach as required • Strong analytical & problem solving skills (critical thinking ability) • Adaptive and able to meet deadlines on assignments and change priorities as required • Collaborative & able to build effective working relationships with all levels of employees • Excellent time management and organizational skills • Detail oriented and able to quickly grasp big picture issues • Driven and able to initiate • Committed to self-development Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Administrative Sales Associate
      • Sep 2012 - Aug 2013

      • Process orders via email or phone • Check data accuracy in orders and invoices • Contact clients to obtain missing information or answer queries • Liaise with the Logistics department to ensure timely deliveries • Maintain and update sales and customer records • Develop monthly sales reports • Communicate important feedback from customers internally • Ensure sales targets are met and report any deviations • Stay up-to-date with new products and features • Process orders via email or phone • Check data accuracy in orders and invoices • Contact clients to obtain missing information or answer queries • Liaise with the Logistics department to ensure timely deliveries • Maintain and update sales and customer records • Develop monthly sales reports • Communicate important feedback from customers internally • Ensure sales targets are met and report any deviations • Stay up-to-date with new products and features

    • United States
    • Real Estate
    • Office manager/Assistant Leasing officer
      • Aug 2010 - Aug 2012

      • Schedule meetings and appointments • Organize the office layout and order stationery and equipment • Maintain the office condition and arrange necessary repairs • Partner with HR to update and maintain office policies as necessary • Organize office operations and procedures • Coordinate with IT department on all office equipment • Ensure that all items are invoiced and paid on time • Manage contract and price negotiations with office vendors, service providers and office lease • Manage office G&A budget, ensure accurate and timely reporting • Provide general support to visitors • Assist in the onboarding process for new hires • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) • Liaise with facility management vendors, including cleaning, catering and security services • Plan in-house or off-site activities, like parties, celebrations and conferences Show less

    • Apparel & Fashion
    • Inside Sales Assistant
      • 2007 - 2010

      • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails • Understand customer needs and requirements • Route qualified opportunities to the appropriate sales executives for further development and closure • Close sales and achieve quarterly quotas • Research accounts, identify key players and generate interest • Maintain and expand your database of prospects within your assigned territory • Team with channel partners to build pipeline and close deals • Perform effective online demos to prospects Show less

    • United States
    • 1 - 100 Employee
    • Office Manager/Marketing Coordinator
      • Jul 2007 - Apr 2009

      • Schedule meetings and appointments • Organize the office layout and order stationery and equipment • Maintain the office condition and arrange necessary repairs • Partner with HR to update and maintain office policies as necessary • Organize office operations and procedures • Coordinate with IT department on all office equipment • Ensure that all items are invoiced and paid on time • Manage contract and price negotiations with office vendors, service providers and office lease • Manage office G&A budget, ensure accurate and timely reporting • Provide general support to visitors • Assist in the onboarding process for new hires • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) • Liaise with facility management vendors, including cleaning, catering and security services • Plan in-house or off-site activities, like parties, celebrations and conferences Show less

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Administrative Assistant
      • Sep 2005 - Jun 2007

      • Answer and direct phone calls • Organize and schedule appointments • Plan meetings and take detailed minutes • Write and distribute email, correspondence memos, letters, faxes and forms • Assist in the preparation of regularly scheduled reports • Develop and maintain a filing system • Update and maintain office policies and procedures • Order office supplies and research new deals and suppliers • Maintain contact lists • Book travel arrangements • Submit and reconcile expense reports • Provide general support to visitors • Act as the point of contact for internal and external clients Show less

    • United States
    • 1 - 100 Employee
    • Showroom Coordinator/Office Assistant
      • Mar 2004 - Jan 2005

      • Organize office and assist associates in ways that optimize procedures • Sort and distribute communications in a timely manner • Create and update records ensuring accuracy and validity of information • Schedule and plan meetings and appointments • Monitor level of supplies and handle shortages • Resolve office-related malfunctions and respond to requests or issues • Maintain trusting relationships with suppliers, customers and colleagues • Perform receptionist duties when needed Show less

    • United States
    • Retail Apparel and Fashion
    • Sales and Production Assistant
      • Feb 2001 - Jul 2003

      • Help prepare the set with lights, props, equipment etc. • Assist costume designers, directors, camera people and other crew members • Print and distribute daily paperwork (e.g. scripts, call sheets) • Escort actors around the filming area and coordinate extras • Conduct crowd control by putting up signs, directing pedestrians away from filming, lock down sets etc. • Act as a runner distributing messages or items within film crew and cast • Perform administrative work (answering phones, paperwork etc.) • Undertake errands as assigned Show less

    • Retail
    • 300 - 400 Employee
    • Business Center Representative/Account Manager
      • Oct 1997 - Feb 2001

      • Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback Show less

Education

  • Fashion Institute of Technology
    Merchanding Management
    2001 - 2006
  • Fashion Institute of Technology State University of New York

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