Product and Technology

• Jul 2023 - Present

Strategic Project Manager

• Jul 2020 - Jul 2023

Leading our pilot programs securing high client engagement and understanding. Proving to our clients that our tech and organisational capabilities meet their success criteria and exceed their expectations which has culminated with a 100% pilot decision point conversion rate in 2021. Reviewing our policies and procedures, aligning them to better meet the company's needs as we grow. Implementing a full collaboration dashboard using Smartsheets for Projects and Pilots. Leading our pilot programs securing high client engagement and understanding. Proving to our clients that our tech and organisational capabilities meet their success criteria and exceed their expectations which has culminated with a 100% pilot decision point conversion rate in 2021. Reviewing our policies and procedures, aligning them to better meet the company's needs as we grow. Implementing a full collaboration dashboard using Smartsheets for Projects and Pilots.

Programme Manager - Camera Systems

• Dec 2017 - Jul 2020

This is a "from the ground up" new start-up capability for Taxicomms. This has been a great opportunity to demonstrate my skills in this area. I am in sole charge of delivering this capability from scratch, liaison with suppliers, managing the compliance process for the taxi cameras and developing P&P, TD, and ILS plans and also implementing them! Our product is the most expensive on the market, yet I have been successful because of my tenacity and honesty. Our brand is strong because I back it up with timely action and common sense. Major Achievements: • Created a new capability and extended the business operations to new customers throughout Australia. • Managed this sole charge position delivering all aspects of the program including business performance analysis, technical writing, policy design, technical support and supply chain logistics, training development, and delivery. Achieving regulatory approvals in 3 states within 4 months beating our competition by at least 12 months, earning Taxicomms “sole supplier” status in QLD for over 12 months. • Collaborated with local and international suppliers (Chinese) to ensure quality assurance and product development so that it met local regulatory requirements. • Delivered a 2019 EBIT of $4.69m, selling 2,500 systems into 5 states and territories. Show less

Operations Manager (ANZ) / 2IC

• Oct 2016 - Nov 2017

Operations, logistics management as well as 2IC for the Australian Office. • Led and mentored 8 staff throughout significant organizational change. • Published technical documents to realign P&P and marketing consistent with new corporate marketing and legal department requirements. • Retired legacy capabilities and transitioned the team’s focus toward new ideologies within 12 months. • Implemented rapid re-organization of operations – turning chaos into order. Show less

Product Manager

• Jan 2014 - Oct 2016

Operations, logistics management as well as 2IC for the Australian Office.• Staff Leadership - Leading a dedicated highly technical team• Operations Management - for TaxiCam - 16000 systems fielded across ANZ• New Business Development - for new products including system prototyping projects, market analysis and ROI/ VP analysis• Strategic Logistics planning - Stock provisioning, Order management, MRP, Warranty Planning RMA/ FMEA, Life Cycle Planning• Compliance Projects, Tenders and Sales initiatives• Expert Witness and Police liaison• Culture change management - including public speaking, publishing articles in industry magazines. Show less

Sales/Product Support Engineer

• Feb 2009 - Dec 2015

Subject Matter Expert for TaxiCam products fielded in the market.• Logistic Support for the Australasian market. 16000 fielded systems• Design and management of maintenance policies.• Maintain Customer and Dealer relationships• Continuous improvement initiatives to ensure maximum availability. Initiatives included:- Fleet Health Surveys.- Design, recommend and implement engineering changes.- Educating customers to improve their battery management to improve reliability, including public speaking, publishing articles in industry magazines and publishing information docs.- manage obsolescence• Fleet roll out projects• RMA/FMEA analysis for warranty planning and maintenance support management• Repair of software defined electronic equipment to component level• Expert Witness and Police liaison• Compliance projects and "get to market" work for new product• Technical writing - User guides, Technical and installation documents, CAD• Training design and delivery Show less

Capability Manager (Communications)

• Dec 2007 - Feb 2009

Strategic planning for the NZDF Land Communications capability based on the PRICIE capability development model. • Gap Analysis and Life Cycle Modelling • Major and Minor Project procurement stakeholder contributing to requirements planning and capability design. • Technical advice to all levels of staff on communications matters • Mentoring and coaching operators in the development of investment cases and making recommendations to senior officers.Leadership Team Member and Procurement/Logistics Officer for the Army Command and Control Battlelab - an organization designed to trial network enabled Command and Control concepts using COTS capability. I planned and implemented multi-agency and multi-national experiments.My work on this project earned me a Chief of Army Commendation. Show less

Army Fleet Manager - Combat Systems

• Nov 2006 - Dec 2007

Leader/General Manager of the Combat Systems Fleet consisting of 22 Staff (Civ/Mil) who specialize in Weapons, Communications, Optics and IT inventory. This unit provides Integrated Logistics Support for NZDF for these equipment fleets. Advised HQ elements on strategic and operational logistics matters including budget prioritization and project management and obsolescence planning. Assets in these fleets valued at approximately NZD250m with average life of 10 -20 years and included classified items as well as restricted military grade weapons. Show less

Project Maintenance Engineer Communications

• May 1999 - Oct 2006

Subject Matter Expert for communications and Project Engineer for Tactical Mobile Communications Project.This included implementation and introduction into service for a whole of Army Tactical Comms upgrade – a major project with the value of NZD145m. Implementation of a change to 100% rechargeable batteries across Army; including the design and successful implementation of tiered logistic support policy for all chemistries of batteries. Managed the cultural change and conducted training, published articles ensure the success of this essential component of the project.• Provided advice to the project on security matters and assisted in the transition to new Army-wide security management policies.• Assistant Custodian for COMSEC Materiel for Trentham Military Camp• Integration of the new comms equipment onto new and existing vehicles including the new Light Operational Vehicle (Pinzgauer).• Provided maintenance engineering policy direction and maintenance support planning for all Army comms assets.• Project team member for minor projects including C Band Satellite equipment many IT and other comms related procurement. Show less

various

• 1988 - 2009