Guy Scala
Director of Engineering at SERVICE MANAGER- Claim this Profile
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Bio
Experience
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SERVICE MANAGER
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Computer Hardware
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1 - 100 Employee
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Director of Engineering
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Feb 2008 - Present
• Responsible for network operations, server administration, security, hardware infrastructure, deployment, and interoperability testing. • Managed vendors and network partners, tracked and resolved termination issues. • Responsible for network operations, server administration, security, hardware infrastructure, deployment, and interoperability testing. • Managed vendors and network partners, tracked and resolved termination issues.
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NewCross Technologies
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Telecommunications
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1 - 100 Employee
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IT Operations and Platform Engineering
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Mar 2004 - Jan 2008
• One of the initial members of the softswitch engineering teamafter the technology spin-off from Telcordia Technologies.Worked to secure and install IT assets and intellectual property • Designed, deployed and maintained the geographically dispersed NewCross corporate network and the Network Operations Center • Responsible for network operations, security, VPNs, development/test environments, and infrastructure consisting of Cisco 12000, 7000, 6000, 5000, 4000, 3000 and 2000 series equipment, SonicWall Enterprise Firewalls,Windows, HP/UX, Solaris, Linux servers, TekelecMGTS SS7 STP, NMS SS7, various VoIPmedia (including Audiocodes and Cisco) and SIP gateways • Key member of the platform engineering team, evaluated new technologies for integration into the ServiceManager Softswitch • Performed colocation planning and deployment of Class4/Class5 production VoIP switching centers in New York and Los Angeles providing nationwide trunking, call termination and origination services
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Telcordia Technologies
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United States
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Telecommunications
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400 - 500 Employee
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Engineering, PT
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Jun 1999 - Mar 2004
• Provided team leadership for End-to-End Product, Next Generation Network International (ITU/ISUP) and Service Manager Fault Tolerance test teams • Provided key assistance in implementing, maintaining and supporting next generation network lab infrastructure and tools for both the testing and development of the Service Manager VoIP/VoATM Call Agent and the product solution lab • Worked with and provided support for the development team on the Microsoft SIP VoIP and Telica/Class 4 initiative • Developed product test case scenarios for in-house and customer quality assurance verification • Developed SS7/IP test topology for testing Call Agent to public switched telephone network connectivity • Worked with test tool and end hardware vendors to ensure support and compliance with SM • Demonstrated Next Generation Network Call Agent to management, customers, and network engineers • Worked with IND and customer operations teams to promote exchange of information and expedite field deployment
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Education
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The Cooper Union for the Advancement of Science and Art
MSEE, Electrical Engineering