Instrumentation Technician 2

• Jul 2022 - Present

Co-Owner

• Dec 2016 - Present

Electronic Technician - Hunter UAV Lead

• Feb 2019 - Jul 2022

Niche electronics manufacturer for DoD Niche electronics manufacturer for DoD

Mortgage Loan Officer

• Jul 2018 - Oct 2018

Mortgage Loan Officer

• Oct 2017 - Jul 2018

Licensed Mortgage Loan Officer in Arizona (LO-0946066) and California (CA-DBO757699). Provide mortgage expertise and recommendation of various mortgage vehicles based on the clients Needs, Wants, and Wishes. Call and Prospect clients through Ytel, a leads based call software.

Mortgage Adviser

• Oct 2017 - Jul 2018

Mortgage Loan Officer

• Jan 2016 - Aug 2017

Provides members on boarding, servicing and/or facilitation of mortgage product sales through various channels (e.g., phone, mail, e-mail, internet). Deepens member relationships through needs assessment and solution offerings from USAA products and services. Manage a loan queue and contact members to collect required documentation and acts as a liaison between Processing, Underwriting, and members to effectively close loans. Converts pre-qualifications and applications for the following mortgage products: VA/Conventional both Purchase and Refinance, and FHA. Serves as a liaison by gathering information and closing on product sales for a suite of mortgage member products demonstrating expert skills and knowledge of USAA products and benefits. Identifies member needs and provides superior advice using multiple member products that facilitates the member's financial security. Empathizes with members and provides expert integrated solutions to make it easy for members to acquire multiple USAA products. Responds to member and third party phone calls to keep appropriate parties informed of loan status and meets service level objectives for completing mortgage applications. Effectively manage an applicant pipeline using organizational and multitasking skills Initiates follow-up phone calls to applicants and third parties to obtain necessary loan documentation, income documentation and/or collateral information. Follows established procedures and ensure compliance to all legal and regulatory requirements. Analyzes financial and credit data to determine the acceptability of loan risk in support of bank, investors and regulatory policies. Responds to and completes all members' requests. Show less

ATE Engineering and Maintenance

• Dec 2013 - Jan 2016

• Provide resident technical electronics expertise to line technicians and management on military avionics. Assisted with troubleshoot of F16 MPDGs, CPDGs, ECPDGs, F18 5x5 AMPCDs and 8x10 AMPDs.• Maintain and repair of over 35 ATE and test computers, to include Displays, Graphic Generators, Flight Controls, Sensors/ADCs, Position Controllers, and Optical Sensors.• Provide solutions and alternatives for hardware obsolescence. If no solution is available, facilitate sunset of support of product.• Facilitate Total Production Maintenance (TPM) to the R&O site. Show less

Technical Support Engineer II

• Dec 2011 - Jan 2014

Technical Operations Center – Technical Support Engineer II (2011-Present)Provide level 1-2 engineering support on all Honeywell avionics and ancillary services.• Participate with Entry In to Service (EIS) for B787 rollout.• Maintain flexibility to assume any shift in support of EIS, FSE, and OEM support.• Part of the Boeing Supplier Service Request (SSR) team that responds to technical requests by Boeing via BCS messages and the Boeing Operations Center (BOC).• In-house expertise on avionics products such as radar, EGPWS, and overall system integration to include ATR.• Mentor and train fellow Technical Support Engineers (TSEs) into the TOC as well as on supported systems such as EGPWS, Primus EPIC, Primus APEX, and Radar. Show less

Associate Principle

• Aug 2004 - Dec 2011

Simulations Hardware Technician/Test Engineering – Technical Associate Principle (2004-2011)Responsibilities include the maintenance, upgrade, and design of avionics environment simulators for current and future aircraft.• Responsible for maintenance and upgrade of Air Transport, Regional, Business, and General Aviation simulators. Assistant to PP&C and SAP coordinator, maintain currency on Chargeable NWA List (CNL) for group projects.• Systems technician with the responsibility of interfacing with customers of all levels on Static, Dynamic, and Integrated avionics environments.• Responsible with the maintenance of Irix (Unix) based SGI (Silicon Graphics Inc.) simulation computers, Microsoft OS based Display Servers, Microsoft OS based support computers, and Linux based computers. As well as network switches with proprietary software to simulate AFDX networks.• Primary area of care is Air Transport simulators to include AirBus, Boeing, and MD aircraft.Airbus – A320, A340, A380, and A350Boeing – B737, B747, B757, B767, and B787MD – MD10, MD11, MD80, and MD90• Secondary area of care is the Business, Regional, and General Aviation simulators to include Gulfstream, Dassault, Embraear, Bombardier, and Cessna aircraft. Primary on the Global Express simulator for local and OEM support Show less

Technical Support Engineer I

• Jul 2001 - Aug 2004

Customer Service Professional – Technical I (2001-2004)(Technical Assistance Group (TAG))Engineering Level 1 Technical Assistance: assist avionics customers with trouble-calls, repair issues, and general information of Honeywell Avionics and Services.• Troubleshoot problems over the phone for customers.• Research multiple electronic and manual resources to assist avionics customers with troubleshooting.• Run Third Shift with primary support for Asia, Europe, and early hours East Coast.• Provide sole support for FMS and Nav Database during third shift by learning and understanding the different databases and FTP process.• Integrate with FSEs around the world to ensure support for customers and create a working knowledge base of each FSE to enhance customer support.• Create working relationships with different customers, i.e. KLM, to better predict and assist them with their needs.• Assist customers with repairs, tracking of repairs, and alternatives to AOG situations. This included interfacing with repair sites to understand workloads and direct units to different sites to best meet the customer’s needs. Translate the information and help the customer to understand the repair/modification schedule and costs of repair/modification for their units.• Direct customers to correct FSEs or PSEs when required. Show less

Staff Sargeant

• Nov 1989 - Nov 2005

AIR NATIONAL GUARD 1989 - 2005 107th Air Control Squadron, Papago Reservation, Arizona, 1998 - 2005 154th Air Control Squadron, PMRF, Hawaii, 1989 - 1998 (Secret Clearance USAF) Staff Sergeant - Radar Specialist Responsible for training and supervision of subordinates in maintenance and repair of Mobile Ground Radar systems and associated equipment. Provide 24-hour worldwide deployable capabilities. • Setup and maintenance of the AN-TPS75 phased array mobile radar. • Setup and maintenance of the AN-TPS43 mobile radar. • Setup and maintenance of the associated HF and UHF radios. • Employed sound electrical, electronic, RF, and power troubleshooting techniques to maintain the 75, 60, Search radars to include the UPA59, UYQ27, and UPX23 systems. Show less

Engineering Technician

• Jan 1999 - Jul 2001

SEDONA SCIENTIFIC, a division of Simula, Inc., Sedona, Arizona 1999 - 2001 (Electronics Research and Development of Avionic Safety Sensors) Engineering Technician Responsible for build, troubleshoot, and repair of new sensors for avionic safety systems. • Build test units from the CCA level up to deliverable final product. • Test units with environmental chambers, vibration tables, acceleration / G shock table, and software via a pc. • Prepare production assembly instructions for final production outsourcing and delivery of unit. Responsible for reducing final production steps resulting in the savings of time and money. • Perform incoming inspection, data logging, and storing of inventory and parts Show less

Assistant to the Controller

• 1998 - 1999

Responsible for AP, AR, $3 million construction draw, training of frontdesk, concierge, and tour booking personnel on RCC software and financial package. Used Excel, Word, and AccPac for Windows accounting package extensively. Responsible for AP, AR, $3 million construction draw, training of frontdesk, concierge, and tour booking personnel on RCC software and financial package. Used Excel, Word, and AccPac for Windows accounting package extensively.

Accounts Payable

• 1996 - 1998

Responsible for setup of accounts payable department, bringing check writing capability to resort, disbursement of HOA annual maintenance fee billing, and receiving and data logging of all payments. Responsible for setup of accounts payable department, bringing check writing capability to resort, disbursement of HOA annual maintenance fee billing, and receiving and data logging of all payments.