Xiaofeng Gu
Head of Developments and Partnerships, International at China Taiping Insurance Holdings Co Ltd- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Credentials
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NAATI Level III Professional Translator
The Australian Institute of Interpreters and Translators (AUSIT)Aug, 2006- Sep, 2024
Experience
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China Taiping Insurance Holdings Co Ltd
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China
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Insurance
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1 - 100 Employee
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Head of Developments and Partnerships, International
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Jul 2022 - Present
- Responsible for advanced market research, feasibility study and strategic analysis of the selected international markets that align with internationalisation strategy of the Group. Expanding the global footprint of the Group via JV, MA and/or organic growth. - Overseeing the international strategic partnerships of the Group, which including maintaining and developing both existing and new international partnerships that spur business growth and support the globalisation vision, healthcare and aged care ecosystem, insurtech ecosystem and other strategic ambitions of the Group. Show less
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Head of Industry Collaboration, International
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Jan 2020 - Aug 2022
Overseeing the international strategic partnerships of the Group, which including maintaining and developing both existing and new international partnerships that spur business growth and support the globalisation vision and the strategic ambition of the Group.
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Representative
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Dec 2017 - Jan 2020
As the Representative in China Taiping’s Sydney Representative Office, my responsibilities include: • Prepare China Taiping Group, as the first Chinese insurer, to formally enter the Australia insurance and finance market • Manage close relationships with local government agencies, regulators, industry leaders, professional third parties and in the wider insurance industry • Build China Taiping’s brand and presence in Australia • Identify growth opportunities for China Taiping in the Australian financial services industry Show less
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ANZIIF
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Australia
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Insurance
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1 - 100 Employee
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Regional Manager - Greater China
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Jun 2016 - Dec 2017
I was accountable for manging budget, developing regional sales strategies, tracking and monitoring strategy execution, and directing regional sales and operations. I identified and capitalised on new business opportunities by conducting business development and market analysis. Partnered with business leaders, industry top experts, and regulators; leveraged solid knowledge of Australian and New Zealand insurance markets.A few key achievements in this tenure include:☛ Accelerated business growth by designing and developing regional strategies and gaining new product development prospects.☛ Lined the Greater China region together as a whole and increased regional activities and growth.☛ Achieved and exceeded annual revenue target by 20%.☛ Attained regional revenue growth by over 20% and created 30+ regional events, seminar, and workshops in a year. Show less
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Country Manager - China
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Mar 2015 - Jun 2016
I was instrumental in developing sales strategies for China and tracked and monitored in-country sales activities. I secured potential business and product development opportunities, drove corporate development and carried out detailed customer needs analysis to improve organisation’s effectiveness and customer outcomes. I formulating reports on overall China sales and operations.A few key achievements in this tenure include:☛ Led product development for China and created a unique education scheme that differentiated the company from other key international competitors.☛ Increased 20% annual market growth.☛ Built strong relationships with government regulators, industry bodies, and universities. Show less
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Operations Manager - International Relations
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Jul 2011 - Mar 2015
I was involved in international business strategy development, monitoring clients’ performance, and secured business opportunities and customers’ trust by offering excellent operational support and implementing comprehensive customer needs analysis and product and service evaluation. I built strong work relations with key stakeholders, organised training sessions, and completed high-growth projects. Streamlined overall international operations, arranged business tours, and produced bilingual promotional and marketing materials. Delivered expert opinion to business development staff for unhindered business operations.A few key achievements in this tenure include:☛ Developed strong personal and professional relationship with industry leaders.☛ Streamlined international business operation process by designing international service charter, hence improved operational efficiency☛ Managed cross-culture business environment and ‘educated’ senior executives about business and social etiquette in China. Show less
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Administrative/Liaison Officer - International Relations
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Feb 2008 - Jul 2011
I was responsible for providing valuable secretarial and administrative support to general manager. I managed complex and effective projects and programmes by interfacing with institute, international customers, and partners. I have navigated provision of student and member services and delivered high-quality translation services such as business proposals, contracts, strategic project plans, evaluation, and key reports. I monitored market promotion activities and organised business trips and business meetings and played as a CEO’s interpreter in all meetings with Chinese clients.A few key achievements in this tenure include: ☛ Developed strong Chinese-English interpreting and translation skills.☛ Developed monthly news updates on China to educate the company about China and their potential. Show less
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Customer Service Consultant
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Jun 2007 - Feb 2008
1. Attend to all student and member inquiries and requests (email and telephone) to ensure a quality customer service experience2. Process enrolments and membership applications3. Contribute to outbound email/phone campaigns re enrolments and membership4. Maintain the client database
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