Gustavo Francisco Parra Polanco
Project Manager at D4 Consultores TI- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Full professional proficiency
Topline Score
Bio
Credentials
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ISO 27001
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ISO 38500
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ITIL
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SCRUM Master
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Experience
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D4 Consultores
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Mexico
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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May 2018 - Present
Assigned to MetLife AccountProject manager, administration of infrastructure migration projects, coordinating PM teams, Service Delivery, Service Support, technical teams, focal points and business units, locally and remotely in USA, India and Pakistan Assigned to MetLife AccountProject manager, administration of infrastructure migration projects, coordinating PM teams, Service Delivery, Service Support, technical teams, focal points and business units, locally and remotely in USA, India and Pakistan
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Grupo Sellcom
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Telecommunications
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1 - 100 Employee
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Software Development Manager
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Apr 2017 - Sep 2017
Development of web and mobile applications. Key Customers: Actinver, FEMSA Coca Cola, CONAGRA.Reporting to Apps Director. 10 direct reports: Backend, Mobile Testing and Design. Supervision of the development of web, mobile applications iOS and Android under agile methodologies SCRUM, PMI. Web hosting, Cloud Computing. Design, User Experience.Achievements projects and implementations• Development of mobile application and web backend for sales in route of products. Control of CEDIS. Registration of customer visits, sales control, promotions, order picking, presale, exhibitors, fulfillment, map of locations, inventory, photographs, collection. Technological environment: Backend Java EE, Android Mobile, AWS Hosting, PostgreSQL. SCRUM• Development and implementation of Labor Safety and Ecology Apss for FEMSA-Coca Cola. Record of labor incidents, monitoring, training, internal and government regulations by STPS. Environmental regulation by SEDEMA. Backend, Multiplatform Mobile, Hosting Azure.
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Veolia México
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Mexico
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Environmental Services
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200 - 300 Employee
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Corporate IT Manager
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May 2013 - Aug 2016
IT governance based on ISO 38500, managing standards, policies, IT security, business continuity, DRP. KPIs. Strategic IT solutions and mobility. CAPEX and OPEX budget management of $ 3,500,000 USD per year. Delivery and administration of all Information Technology services: Voice and Data Network, PBX, Data Centers, ERPs, BI, Business Applications, RH, Call Center, CRM, Branches, Customer Service Agencies, Points of Sales, Collection, Printing, mobile applications and devices. 52 points nationwide for 1,200 users and Citizen Care to 13 million peopleAchievements projects and implementations• 40% reduction in the cost of data centers maintenance to consolidate seven to one. Migration of 18 physical servers and 50 virtual to Microsoft Azure cloud and Amazon Web Services.• Implementation of the Shared Services Center based on ITIL on Service Desk with following results: - 30% IT OPEX reduction for global long-term contracts with suppliers - Decrease from 28 to 23 IT headcount eliminating duplicated positions - 20% increase in user satisfaction• Implementation of mobility and geolocation solutions for strategic business processes with the following benefits: Waste Disposal - Control by NFC tags for garbage trucks - 20% improvement in routes fulfillment for garbage trucks - 15% productivity for routes optimization. - 25% increase in waste collection - 20% reduction in maintenance costs for garbage trucks Water - Mobile Work Orders System in field - 20% billing increase - Reduction of 30% in errors and 15% in frauds in meter readings and service orders.• Digital Transformation: telecommunications, PBX, Security, CCTV, Virtualization, ERP, BI, Data Centers, Business Commercial Systems, mobile applications, collaborative tools and office automation with Google G Suite and Chromebooks. Office 365.
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Associated Spring
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United States
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Industrial Machinery Manufacturing
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200 - 300 Employee
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IT Manager
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Sep 2001 - May 2013
Reporting to Mexico CEO and USA CIO. 4 direct reports and 6 indirect. IT governance managing standards, policies, IT security, business continuity, DRP. KPIs. Modeling business and operational processes to align IT strategies with Lean Manufacturing strategies and compliance with business partners. Delivery and administration of all IT services: Voice and data network, PBX, Data Center, ERP, Reporting, business applications, RH, desktops, printing, mobile. 3 automotive plants nationwide.Achievements projects and implementations• Creation and Implementation of IT area• ERP implementation and deployment modules: GL, AP, AR, Bank, Manufactura, Capacity, Logistics, Labor, Shop floor, Inventory, Purchase, MRP, Forecasting, Shipments, Barcoding y EDI with the following results: - 10% increase in on-time deliveries - 20% increase productivity in administration areas - 35% increase in inventory accuracy in RM and FG warehouses by RFID and barcode control - 25% reduction in inventories due to correct replenishment - 25% accuracy of shopfloor labor information.• SOX Implementation and compliant• Document control system for ISO 9001, ISO 14000, ISO TS 16949• Datamyte ASI System for SPC, APQP, PPAP, FMEA, Gage• Development of the KPIs and production dashboard system: On time delivery, OEE, Backlog, Excess, Absorption, Labor, Over time, Absenteeism, COPQ, Scrap, ppm, HSE, WIP, Down Time Machine, Net Operating Profit, Capacity Utilization , RMA, RM and FG inventory, Productivity in Revenue per Employee, Energy, Preventive and corrective maintenance.
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Hilti Latin America
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Panama
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Construction
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700 & Above Employee
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Latinamerica Project Manager
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1998 - 2001
Reporting to IT Manager. 3 direct reports. Design, implementation and management of Information Systems and business processes in Latin America region: México, Argentina, Colombia, Peru and Venezuela.Achievements projects and implementations• Successfully implementation: - ERP: GL, AR, AP, Cash, Inventory, Sales Order, Shipments - CRM - Call Center inbound, outbound - Hilti Centers and Point of sales - Distribution Centers - Data warehouse and Business Intelligence.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager, Analyst, Programmer
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1997 - 1998
Analysis, design, programming, develop of Software and SystemsImplementation, maintenance, migration of Information Systems and Databases. Preparation of commercial proposals for Software develop for customers in Financial and Stock Exchange markets. Projects - Treasure system for Henkel - Resistol - System for Cálculo de IPC y Renta Variable for Mexico Stock Exchange - Comercial System for Phillip Morris - Fuller Cosmetics Commission Calculation System
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Education
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ITESM
Master's degree Information Technology Administration -
UNAM
Metallurgical Chemical Engineer