Experience

Prefeitura Municipal de Carapicuíba

• Government Administration
• 300 - 400 Employee

• Legal Administrative Assistant

  • Jul 2021 - Present

  Tasks:• Receive the calls, e-mails and doing the physical service to redirect or instruct citizens about the questions about all processes open in our municipality;• Receive external communications, lawsuits, and making the continuity to the process, resending to the respective lawyer or redirecting to another department with internal communication. Also doing the opposite things: receiving internal communication and doing external communication to Estadual or Federal companies.• Manage and control all processes against the municipal of all time, creating a registry and maintaining the readability and fast search for its,



Assurant

• United States
• Insurance
• 700 & Above Employee

• Young Apprentice (Financial)

  • Apr 2021 - Jul 2021

  Tasks:• Open the contracts sent by the partners and monthly compare with our database;• Check all products of the contract and the invoice one by one of all products monthly sold by our partners and authorize the payment of its part of value.

• Young Apprentice (Logistic)

  • Mar 2020 - Apr 2021

  Tasks:• Daily extract from the database and make a report about all cases on the table, managing the time spent sending the product from the technical assistance to the consumer. • Analysis and do something depending on the trouble: send a message or call to the client to actualize his address, open a PI (internal process) to Correios or the current shipping company verify the mistake about the package, or call to the technician assistance to verify the post-code.• After all of this, send a message to the technician's assistance to resend all products returned.



Jethro International

• Brazil
• Education Administration Programs
• 1 - 100 Employee

• Assistant IT, Administrative Assistant, and Design Senior

  • Feb 2018 - Feb 2020

  Tasks:• Identify and fix problems with all software and hardware inside the workplace, and identify the best ways to improve all tasks;• Edit and insert information on the website using WordPress;• Create commercial banners and attractive contact cards (including the design of its), formating the model of the first to was shared on all social media;• Make and create the model of documentation (degree, and a national and international identification) of the civil diplomat and chaplain and the box that this has been sent;• Collect and negotiate a lot of quotes with suppliers to get the best cost of the production of all documents;• Makes the auditory of all client's information inputted on the documentation and works at Photoshop to simplify and insert the photo inside this.