Experience

Revolve ReCYCLING

• Australia
• Environmental Services
• 1 - 100 Employee

• Administrative Officer

  • Aug 2022 - Present



De'Longhi

• Italy
• Manufacturing
• 100 - 200 Employee

• Brand Ambassador and Coffee Expert

  • Jan 2022 - Present

  Involved on the day-to-day operation of the world's first De'Longhi Coffee Lounge. Taking customers through the journey of the coffee world, identifying profiles and adjusting their sensory experience based on their knowledge and interests, demonstrating the range of De'Longhi Coffee Machines based on the experience. Along with online live demonstrations and collaborating on events held at the Coffee Lounge. Involved on the day-to-day operation of the world's first De'Longhi Coffee Lounge. Taking customers through the journey of the coffee world, identifying profiles and adjusting their sensory experience based on their knowledge and interests, demonstrating the range of De'Longhi Coffee Machines based on the experience. Along with online live demonstrations and collaborating on events held at the Coffee Lounge.



Quality Hotel CKS Sydney Airport

• Australia
• Hospitality
• 1 - 100 Employee

• Night Manager

  • Nov 2020 - Dec 2021

  Managing effective facility operation, performing front desk procedures, cash handling, managing online booking systems, operating PMS system (Site Minder and CMS Hospitality) night audit procedures and staff training. Managing effective facility operation, performing front desk procedures, cash handling, managing online booking systems, operating PMS system (Site Minder and CMS Hospitality) night audit procedures and staff training.



Maze Backpackers

• Australia
• Hospitality
• 1 - 100 Employee

• Night Manager

  • Mar 2018 - Mar 2020

  Responsible for managing online booking systems, check-in and check-out procedures, operating CMS Hospitality software, cash handling, night audit, ensure effective facility operation, interacting with guests (assisting, negotiation, problem solving, conflict resolution). Responsible for managing online booking systems, check-in and check-out procedures, operating CMS Hospitality software, cash handling, night audit, ensure effective facility operation, interacting with guests (assisting, negotiation, problem solving, conflict resolution).



Greenpeace

• Netherlands
• Non-profit Organizations
• 700 & Above Employee

• Fundraising Supervisor/ Team Leader - Líder de Equipe em Captação de Recursos

  • Dec 2015 - Nov 2017

  A hard and dynamic work, on the face-to-face format, leading from 4 to 12 people, demanding forward planning and strategic thinking for the success of the team in reaching set targets and achieving KPIs (Using tools as CRM software Salesforce). Constant problem solving and decision-making. Ensuring a quality training and mentoring for new employees. A hard and dynamic work, on the face-to-face format, leading from 4 to 12 people, demanding forward planning and strategic thinking for the success of the team in reaching set targets and achieving KPIs (Using tools as CRM software Salesforce). Constant problem solving and decision-making. Ensuring a quality training and mentoring for new employees.



Ô de Casa Hostel & Bar

• Brazil
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Dec 2012 - Jun 2015

  Responsible for management of check-ins and check-outs, reservation system, interacting with guests, auditing, security, ensure quality standards and effective facility operation. Eventually I was responsible for the hostel Bar (serving clients and stock control). Responsible for management of check-ins and check-outs, reservation system, interacting with guests, auditing, security, ensure quality standards and effective facility operation. Eventually I was responsible for the hostel Bar (serving clients and stock control).



Instituto Physis

• XII Encontro Nacional de Turismo com Base Local (ENTBL)

  • Nov 2012 - Nov 2012

  Atuação na equipe executiva e de organização. Atuação na equipe executiva e de organização.



Revista Aventura & Ação

• Trabalho voluntário na Adventure Sports Fair 2011 e 2012

  • Jun 2011 - Jul 2012



Secretaria do Meio Ambiente de São Paulo

• Volunteer work for the São Paulo Environmental Office

  • Feb 2012 - May 2012

  Ecotourism Project for the Environment public office of São Paulo State. Tasks: Traveling by protected areas verifying the tourist attractions and infrastructure conditions, planning and implementing new and updated signaling system for walking tracks and attractions. Ecotourism Project for the Environment public office of São Paulo State. Tasks: Traveling by protected areas verifying the tourist attractions and infrastructure conditions, planning and implementing new and updated signaling system for walking tracks and attractions.



Instituto Ipá Ti-Uá

• Atuação na equipe executiva e de organização no VIII Congresso Nacional de Ecoturismo

  • Oct 2011 - Nov 2011