Gustavo Barrera

Visitor Services and Retail Associate at National Law Enforcement Officers Memorial Fund
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Visitor Services and Retail Associate
      • Aug 2022 - Present

      •Assist the Visitor Services Assistant Manager and Retail Operations Manager •Operate a point-of-sale (POS) system with cash register and process various transactions •Sell admission tickets, memberships, retail apparel, and fulfills will call tickets; upgrade sales whenever possible and ask point-of-sale survey questions when necessary •Perform all daily opening, operating, and closing procedures within established guidelines •Respond calmly and professionally to guest concerns and complaints •Secure register throughout shift •Fulfill online/kiosk gift shop sales •Maintain appropriate levels of inventory in all areas •Ensure payment kiosks and vending machines are always in working order •Ensure the café vending and sitting area are always presentable and properly cleaned •Perform other tasks and assignments as needed Show less

  • Self-employed
    • United States
    • Firearms Instructor
      • Aug 2021 - Present

      Instructing a comprehensive course for individuals considering owning or carrying a firearm for self-defense. Offering a complete guide to understanding conflict avoidance and situational awareness; home security and home defense; handgun, shotgun, and AR-15 basics; shooting fundamentals; the physiology of violent encounters; the legal aspects of using deadly force (including knowing what to do in the aftermath); and a complete guide on gear, gadgets, and ongoing training. Instructing a comprehensive course for individuals considering owning or carrying a firearm for self-defense. Offering a complete guide to understanding conflict avoidance and situational awareness; home security and home defense; handgun, shotgun, and AR-15 basics; shooting fundamentals; the physiology of violent encounters; the legal aspects of using deadly force (including knowing what to do in the aftermath); and a complete guide on gear, gadgets, and ongoing training.

    • United States
    • 1 - 100 Employee
    • Administrative Assistant
      • Feb 2020 - Present

      Providing administrative support for efficient office operation. Tasks include document filing, scanning, copying, writing, and editing. Providing administrative support for efficient office operation. Tasks include document filing, scanning, copying, writing, and editing.

    • Fitness Attendant
      • Jul 2019 - Aug 2021

      Responsibilities include: diligent monitoring of fitness areas to ensure safety of customers, equipment and environment; responding calmly and effectively in the event of an emergency; ability to prioritize and respond to multiple requests within scheduled time frames; meticulous cleaning of assigned areas and equipment; providing basic fitness equipment identification and overview to customers. Responsibilities include: diligent monitoring of fitness areas to ensure safety of customers, equipment and environment; responding calmly and effectively in the event of an emergency; ability to prioritize and respond to multiple requests within scheduled time frames; meticulous cleaning of assigned areas and equipment; providing basic fitness equipment identification and overview to customers.

  • Arlington County Police Department
    • Arlington, Virginia, United States
    • Police Officer
      • Jun 2020 - Mar 2021

      Patrolled assigned district limits to deter illegal activities; protected and preserved the safety and security of individuals, buildings, and neighborhoods; conducted criminal investigations; apprehended suspects; enforced local/state law; applied defensive tactics; successfully obtain warrants; wrote citations; and executed protective orders. Patrolled assigned district limits to deter illegal activities; protected and preserved the safety and security of individuals, buildings, and neighborhoods; conducted criminal investigations; apprehended suspects; enforced local/state law; applied defensive tactics; successfully obtain warrants; wrote citations; and executed protective orders.

    • United States
    • Public Safety
    • 700 & Above Employee
    • Intern
      • May 2019 - Aug 2019

      Assisted Drug and Gang Officers with case management of the offenders, conducting background checks, writing letters to the Court, understanding courtroom procedures, drug testing, and conducting field work. Assisted Drug and Gang Officers with case management of the offenders, conducting background checks, writing letters to the Court, understanding courtroom procedures, drug testing, and conducting field work.

    • Assistant Rowing Coach
      • Dec 2016 - Mar 2018

      Developed training program/schedule for experienced and inexperienced youth athletes. Developed training program/schedule for experienced and inexperienced youth athletes.

  • GBM Services
    • Woodbridge, Virginia
    • Janitor
      • Jan 2016 - Jan 2018

      I performed high-quality services for clients by ensuring that properties were cleaned with detail and care I performed high-quality services for clients by ensuring that properties were cleaned with detail and care

Education

  • Marymount University
    Master of Arts - MA, Forensic Psychology
    2022 - 2024
  • Marymount University
    Bachelor of Arts - BA, Criminal Justice
    2016 - 2020

Community

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