Gustav Kotkas
Revops and Marketing Manager at Qminder- Claim this Profile
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Bio
✍️ Nicole Tan
Having worked alongside Gustav for a year at Xolo (formerly LeapIN), I found Gustav to be a passionate and hardworking marketer that is very much customer-focused. He has done an exceptional job throughout his time at Xolo/LeapIN to manage top-of-the-funnel marketing strategy and activities, and to streamline the customer onboarding process. His strength is in his creative ideas for marketing that help towards our strategies and execution. It was an absolute pleasure working alongside him.
Margus Ots
Gustav was chosen among 22 candidates to work as a campus representative for Noored Kooli. He worked for us 2 years - planned and executed marketing campaigns in universities to recruit graduates to join our program. His biggest strenghts are being a very good presenter and organizing inspiring events. Gustav has very positive attitude towards work and life in general and contributed much to the team spirit. Was pleasure to work with him and wish him luck in his further career aspirations!
✍️ Nicole Tan
Having worked alongside Gustav for a year at Xolo (formerly LeapIN), I found Gustav to be a passionate and hardworking marketer that is very much customer-focused. He has done an exceptional job throughout his time at Xolo/LeapIN to manage top-of-the-funnel marketing strategy and activities, and to streamline the customer onboarding process. His strength is in his creative ideas for marketing that help towards our strategies and execution. It was an absolute pleasure working alongside him.
Margus Ots
Gustav was chosen among 22 candidates to work as a campus representative for Noored Kooli. He worked for us 2 years - planned and executed marketing campaigns in universities to recruit graduates to join our program. His biggest strenghts are being a very good presenter and organizing inspiring events. Gustav has very positive attitude towards work and life in general and contributed much to the team spirit. Was pleasure to work with him and wish him luck in his further career aspirations!
✍️ Nicole Tan
Having worked alongside Gustav for a year at Xolo (formerly LeapIN), I found Gustav to be a passionate and hardworking marketer that is very much customer-focused. He has done an exceptional job throughout his time at Xolo/LeapIN to manage top-of-the-funnel marketing strategy and activities, and to streamline the customer onboarding process. His strength is in his creative ideas for marketing that help towards our strategies and execution. It was an absolute pleasure working alongside him.
Margus Ots
Gustav was chosen among 22 candidates to work as a campus representative for Noored Kooli. He worked for us 2 years - planned and executed marketing campaigns in universities to recruit graduates to join our program. His biggest strenghts are being a very good presenter and organizing inspiring events. Gustav has very positive attitude towards work and life in general and contributed much to the team spirit. Was pleasure to work with him and wish him luck in his further career aspirations!
✍️ Nicole Tan
Having worked alongside Gustav for a year at Xolo (formerly LeapIN), I found Gustav to be a passionate and hardworking marketer that is very much customer-focused. He has done an exceptional job throughout his time at Xolo/LeapIN to manage top-of-the-funnel marketing strategy and activities, and to streamline the customer onboarding process. His strength is in his creative ideas for marketing that help towards our strategies and execution. It was an absolute pleasure working alongside him.
Margus Ots
Gustav was chosen among 22 candidates to work as a campus representative for Noored Kooli. He worked for us 2 years - planned and executed marketing campaigns in universities to recruit graduates to join our program. His biggest strenghts are being a very good presenter and organizing inspiring events. Gustav has very positive attitude towards work and life in general and contributed much to the team spirit. Was pleasure to work with him and wish him luck in his further career aspirations!
Experience
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Qminder
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Revops and Marketing Manager
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Sep 2021 - Present
Qminder provides queue management and service intelligence for data-driven companies. Founded in 2011, Qminder has been a part of 80M interactions with customers and worked with tech companies like Uber, Lyft, Bolt, and many other companies in the health care, education, and government sectors.
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Podcast host and producer
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Sep 2021 - Jan 2023
Interviewing awesome human beings for Qminder's Service Intelligence Podcast.
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Freelance Startup Marketer
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Estonia
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Freelance Startup Marketer
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Dec 2020 - Present
Helping you conquer new markets. Helping you conquer new markets.
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Marketer
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Aug 2020 - Dec 2020
Improve your website copy using quantified data, from real people. Make your copy convert better. Improve your website copy using quantified data, from real people. Make your copy convert better.
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Talentbyte
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Estonia
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IT Services and IT Consulting
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1 - 100 Employee
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Co-Founder
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Feb 2020 - Sep 2020
Talentbyte helps you to recruit top talent for your onsite and remote positions. We’re your partner in finding and recruiting software developers, engineers, designers and support personnel across borders. Talentbyte helps you to recruit top talent for your onsite and remote positions. We’re your partner in finding and recruiting software developers, engineers, designers and support personnel across borders.
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Xolo
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Estonia
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Financial Services
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1 - 100 Employee
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Customer Success Manager
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Apr 2019 - Sep 2019
Xolo is formerly LeapIN. After 3 years as Head of Marketing, I dove into the world of customer success and focussed on streamlining the customer onboarding process in order to decrease the time from prospect to paying customer. In my 3 years at LeapIN/Xolo: ✅ The team grew from 5 to almost 80 people. ✅ The company grew from 25 to 2500+ customers. ✅ Changed offices 3 times to accommodate more people ✅ The company raised 7.9 million euros Xolo is formerly LeapIN. After 3 years as Head of Marketing, I dove into the world of customer success and focussed on streamlining the customer onboarding process in order to decrease the time from prospect to paying customer. In my 3 years at LeapIN/Xolo: ✅ The team grew from 5 to almost 80 people. ✅ The company grew from 25 to 2500+ customers. ✅ Changed offices 3 times to accommodate more people ✅ The company raised 7.9 million euros
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LeapIN
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Estonia
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Financial Services
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1 - 100 Employee
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Head Of Marketing
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Sep 2016 - Mar 2019
LeapIN (now Xolo) is the biggest service provider for e-residents. It offers a solution to start and remotely run your location independent company online, in Europe. As the first marketing person of the company, I was responsible for all the top of the funnel activities including partnerships, content and digital acquisition. LeapIN (now Xolo) is the biggest service provider for e-residents. It offers a solution to start and remotely run your location independent company online, in Europe. As the first marketing person of the company, I was responsible for all the top of the funnel activities including partnerships, content and digital acquisition.
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Stigo Ltd
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Estonia
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Appliances, Electrical, and Electronics Manufacturing
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Sales Manager
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Aug 2014 - Sep 2016
I was the first marketing/sales hire of the company. My work involved managing the website and customer relations but the main focus was proactively finding distributors and resellers worldwide. I was the first marketing/sales hire of the company. My work involved managing the website and customer relations but the main focus was proactively finding distributors and resellers worldwide.
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Viitermet OÜ
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Emmaste, Hiiumaa
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CEO
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Feb 2012 - May 2014
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Noored Kooli
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Estonia
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Education Management
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1 - 100 Employee
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Campus representative
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Sep 2011 - Apr 2013
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Summer Institute manager
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Apr 2012 - Sep 2012
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Deputy Head Organiser of the 12th Estonian National Session of the European Youth Parliament
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May 2011 - Oct 2011
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