Gus Richardson
Implementation Specialist at SysAid Technologies Ltd.- Claim this Profile
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Topline Score
Bio
Zorian Kwasnycia
Gus brought a great deal of energy and confidence to our busy restaurant in the heart of Toronto’s shopping district. During the holiday season when business was at its fastest, Gus could be counted on to handle large and often crowded sections. His ability to multitask while remaining attuned to the needs of our guests made him an excellent server and representative of the restaurant.
Daniel Szabo
Gus has what it takes to be a great developer! He is highly motivated, eager to learn, and bravely accepts and offers solutions to challenges with a very positive attitude. Gus understands what it takes to thrive in a fast-paced work environment and has rare people skills that enable him to bring the best out of cross-functional teams.
Zorian Kwasnycia
Gus brought a great deal of energy and confidence to our busy restaurant in the heart of Toronto’s shopping district. During the holiday season when business was at its fastest, Gus could be counted on to handle large and often crowded sections. His ability to multitask while remaining attuned to the needs of our guests made him an excellent server and representative of the restaurant.
Daniel Szabo
Gus has what it takes to be a great developer! He is highly motivated, eager to learn, and bravely accepts and offers solutions to challenges with a very positive attitude. Gus understands what it takes to thrive in a fast-paced work environment and has rare people skills that enable him to bring the best out of cross-functional teams.
Zorian Kwasnycia
Gus brought a great deal of energy and confidence to our busy restaurant in the heart of Toronto’s shopping district. During the holiday season when business was at its fastest, Gus could be counted on to handle large and often crowded sections. His ability to multitask while remaining attuned to the needs of our guests made him an excellent server and representative of the restaurant.
Daniel Szabo
Gus has what it takes to be a great developer! He is highly motivated, eager to learn, and bravely accepts and offers solutions to challenges with a very positive attitude. Gus understands what it takes to thrive in a fast-paced work environment and has rare people skills that enable him to bring the best out of cross-functional teams.
Zorian Kwasnycia
Gus brought a great deal of energy and confidence to our busy restaurant in the heart of Toronto’s shopping district. During the holiday season when business was at its fastest, Gus could be counted on to handle large and often crowded sections. His ability to multitask while remaining attuned to the needs of our guests made him an excellent server and representative of the restaurant.
Daniel Szabo
Gus has what it takes to be a great developer! He is highly motivated, eager to learn, and bravely accepts and offers solutions to challenges with a very positive attitude. Gus understands what it takes to thrive in a fast-paced work environment and has rare people skills that enable him to bring the best out of cross-functional teams.
Credentials
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Customer Success Manager: Fundamentals to your CSM Career
UdemyJan, 2022- Nov, 2024 -
HubSpot Sales Software Certified
HubSpotJan, 2023- Nov, 2024
Experience
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SysAid
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Israel
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Software Development
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100 - 200 Employee
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Implementation Specialist
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Mar 2023 - Present
SysAid is a service automation company delivering software for organizations that want to get more done. Our SaaS ITSM (IT Service Management) and Asset Management solutions serve more than 5,000 customers across the globe. We do the heavy lifting for IT and anyone delivering services in the digital workspace, by leveraging automation, analytics, and AI. SysAid is a service automation company delivering software for organizations that want to get more done. Our SaaS ITSM (IT Service Management) and Asset Management solutions serve more than 5,000 customers across the globe. We do the heavy lifting for IT and anyone delivering services in the digital workspace, by leveraging automation, analytics, and AI.
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Pearson
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United Kingdom
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Education
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700 & Above Employee
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Software Developer
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Jun 2019 - Nov 2022
Using frontend technologies such as HTML, CSS, Javascript, React and Vue I create immersive and accessible learning experiences for students in kindergarten through to higher education. - Became an expert resource on local CMS software - Listened to needs of content team and developed recording application to assist children learning to read - Developed accessible tables application to streamline creation of WCAG-compliant HTML tables - Using HTML, CSS, and Javascript created online widgets for evaluating student knowledge - Trained media developers on proper use of content creation applications Show less
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Virlbox Ltd.
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Toronto
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Business Owner
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2016 - Feb 2018
I owned and operated a monthly crowd-sourced advertising contest that paired aspiring filmmakers with small businesses. The contest operated for a year and generated more than 100 user-made ads for small businesses in the United States and Canada. - Cold called small businesses - Used social media to market contest and source talent - Networked with local arts groups - Filmed and interviewed business owners Ads can be viewed at https://www.youtube.com/channel/UChnawUE0xnAf8zLEusJJ55Q/videos Show less
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Mercatto Hospitality
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Canada
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Hospitality
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1 - 100 Employee
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Server
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Apr 2012 - Jan 2018
Kept a diverse clientele of business people, shoppers, tourists and families entertained and well-fed in an energetic environment in the heart of downtown Toronto. - Offered food and wine advice based on customer tastes - Upsold Kept a diverse clientele of business people, shoppers, tourists and families entertained and well-fed in an energetic environment in the heart of downtown Toronto. - Offered food and wine advice based on customer tastes - Upsold
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Blue Ocean Contact Centers
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Canada
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Outsourcing and Offshoring Consulting
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200 - 300 Employee
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Tourism Agent
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2007 - 2008
- Took incoming calls from clients interested in travelling to Nova Scotia - Provided advice on places to visit and accommodations - Booked tours, hotels, and car rentals for callers - Took incoming calls from clients interested in travelling to Nova Scotia - Provided advice on places to visit and accommodations - Booked tours, hotels, and car rentals for callers
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Education
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HackerYou College of Technology
Bootcamp Graduate - Cohort 21, Web Development -
University of Toronto
Bachelor of Arts (B.A.)
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