Experience

Link Group (LNK)

• Australia
• Financial Services
• 700 & Above Employee

• Pension Specialist

  • Jun 2022 - Present

• Customer Service Officer

  • Oct 2021 - Jun 2022



Self-employed

• Sydney, New South Wales, Australia

• Logistic Support

  • May 2021 - Oct 2021

  • Providing logistic support on an ad hoc basis • Developed and maintained courteous and effective working relationships • Delivered exceptional level of service to each customer by listening to concerns and answering questions • Carried out day-day-day duties accurately and efficiently • Identified issues, analysed information and provided solutions to problems • Providing logistic support on an ad hoc basis • Developed and maintained courteous and effective working relationships • Delivered exceptional level of service to each customer by listening to concerns and answering questions • Carried out day-day-day duties accurately and efficiently • Identified issues, analysed information and provided solutions to problems



Hunter Express

• Australia
• Truck Transportation
• 1 - 100 Employee

• Logistics Coordinator

  • Feb 2019 - May 2021

  • Developed and executed strategy for logistics and inventory management • Worked to advance a positive and effective process that staff can follow to achieve targets • Introduced and managed strategic resources to ensure cost-effective procedures. • Established direction while maintaining positive communication with all employees. • Ensuring excellent customer service and timely deliveries of packages. • Developed and executed strategy for logistics and inventory management • Worked to advance a positive and effective process that staff can follow to achieve targets • Introduced and managed strategic resources to ensure cost-effective procedures. • Established direction while maintaining positive communication with all employees. • Ensuring excellent customer service and timely deliveries of packages.



Singapore Police Force

• Singapore
• Law Enforcement
• 700 & Above Employee

• Community Policing Officer

  • Jun 2014 - Oct 2018

  • Liaison officer for residents committee within the neighbourhood, dealing with Members of Parliament, Chairman of the committee zones and other grassroots leaders.• Conduct Citizens on Patrol rounds with the grassroots members.• Conduct crime prevention exhibition and talks.• Writing service reports and replies.• Initiating and leading projects and events• Engaged with local individuals and community leaders to discuss ways to reduce crime.• Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.• Conducted witness interviews and gathered details regarding incidents to determine course of action.• Developed organizational system for case records, reports, logs and agendas.• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.• Created successful work schedules for each team member to maintain deadlines and fully staff shifts. Show less

• Police Officer

  • Jul 2012 - Oct 2018

  • Achieved rank of Staff Sergeant.• Fast Response Car (FRC) duties (attending to incidents, incident management).• Neighbourhood Police Post (NPP) duties (lodging walk in reports, attending to phone calls).• Front counter duties, (lodging walk in reports, attending to phone calls)• Gathered necessary information for court appearances and testified as witness under oath in court.• Validated evidence for admissibility and preserved evidence to be utilized court hearings.• Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected. Show less



Ashford Holding Pte Ltd

• Singapore

• Sales Associate

  • Jan 2009 - Jul 2012

  • Performed as an effective sales associate in the sales of Ferrari merchandise • Ensured a high standard of customer service was met • Ensured that a neat and attractive sales environment was displayed. • Performed as an effective sales associate in the sales of Ferrari merchandise • Ensured a high standard of customer service was met • Ensured that a neat and attractive sales environment was displayed.