Gursimran Singh
Supervisor at Robin's Donuts- Claim this Profile
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English Full professional proficiency
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Punjabi Native or bilingual proficiency
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Hindi Full professional proficiency
Topline Score
Bio
Experience
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Robin's Donuts
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Canada
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Food & Beverages
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1 - 100 Employee
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Supervisor
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Sep 2021 - Present
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Utopia
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United States
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Financial Services
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Customer Service Representative
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Mar 2019 - Dec 2019
• Respond to user requests for service, troubleshoot problems and help develop solutions • Identify and report system issues to vendors • Provide support (call, email, chat) to the customers to resolve their issues. • Formulate a first level of diagnostic and advise customers • Identify issues and escalate or reassign, when needed, to the right team • Inform customers of the evolution of problem resolution • Respond to user requests for service, troubleshoot problems and help develop solutions • Identify and report system issues to vendors • Provide support (call, email, chat) to the customers to resolve their issues. • Formulate a first level of diagnostic and advise customers • Identify issues and escalate or reassign, when needed, to the right team • Inform customers of the evolution of problem resolution
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Education
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Matrix College
Supply Chain Managemnet, Diploma