Gursimran Singh

Supervisor at Robin's Donuts
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English Full professional proficiency
  • Punjabi Native or bilingual proficiency
  • Hindi Full professional proficiency

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Experience

    • Canada
    • Food & Beverages
    • 1 - 100 Employee
    • Supervisor
      • Sep 2021 - Present
    • United States
    • Financial Services
    • Customer Service Representative
      • Mar 2019 - Dec 2019

      • Respond to user requests for service, troubleshoot problems and help develop solutions • Identify and report system issues to vendors • Provide support (call, email, chat) to the customers to resolve their issues. • Formulate a first level of diagnostic and advise customers • Identify issues and escalate or reassign, when needed, to the right team • Inform customers of the evolution of problem resolution • Respond to user requests for service, troubleshoot problems and help develop solutions • Identify and report system issues to vendors • Provide support (call, email, chat) to the customers to resolve their issues. • Formulate a first level of diagnostic and advise customers • Identify issues and escalate or reassign, when needed, to the right team • Inform customers of the evolution of problem resolution

Education

  • Matrix College
    Supply Chain Managemnet, Diploma
    2019 - 2021

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