Gurpreet Singh Mann
Project Manager and Manager Operations at Pert Telecom Solutions Private Limited (PertSol)- Claim this Profile
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Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteSep, 2022- Nov, 2024
Experience
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Pert Telecom Solutions Private Limited (PertSol)
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager and Manager Operations
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Jul 2019 - Present
Interacting and meeting with Clients for End to End Project implementation and deployment, business requirements, Operation and Application Support. Handing multiple projects( Revenue Assurance, Fraud Management System, LIS, LBS) Interacting and meeting with Clients for End to End Project implementation and deployment, business requirements, Operation and Application Support. Handing multiple projects( Revenue Assurance, Fraud Management System, LIS, LBS)
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Reliance Jio
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Mumbai Area, India
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Manager
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Mar 2017 - Jul 2019
Organization : Reliance JIO - Mumbai Designation : Manager Modules : Network Provisioning (Ericsson Order Care and Ericsson Multi Activation (EMA) Key Assignments & Responsibilities: The project is based on: Interacting/meeting with Vendors, business requirements, Operation and Application Support Responsibilities. Involved in Provisioning of numbers in all network elements, generation of new number ranges as per business requirements. Implementation and Integration of new releases in the system. Coordinated with internal team and product team to determine root cause of problems and create a quality root cause analysis to minimize repeat failures and improve workflow processes. Work with resolver groups to understand root causes of the issue. Make sure that Tickets, CRs are closed in defined SLA Make sure automation of processes are done. Working closely with the development team and core team for new releases. On daily bases have meeting with team and give project status and KPI to the management. Make sure that Orders are properly processed in order care and are successfully getting provisioned in all network elements. Responsible for all deployments and configuration changes in EMA (Ericsson node) along with all network elements integration (whenever needed). Support during new node integration and configuration with existing nodes in the network. Show less
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Subex Limited
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United States
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Telecommunications
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1 - 100 Employee
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Team Lead
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Feb 2016 - Jan 2017
1. Worked with Subex Ltd., as Team Lead and working on RocFM tool for Reliance Jio 4g Project. 2. Spearheading efforts as a Product Specialist, responsible for carrying out detailed analysis from product and reconciliation point of view and managing team. 3. Getting the business documents such as Business Requirement Document (BRD), Function Requirement Document (FRD) or FSD and User Requirement Document signed off once the requirements are finalized. 4. Worked with the Project Manager to keep track of the status of project milestones and resource planning. 5. Created progress and completion reports, which were submitted to project management on a weekly basis. 6. Acted as a liaison between Business and Technical teams. 7. Participated in design review to ensure the integration with Billing, IN and other telecom nodes. 8. Help technical team to come up with an optimal hardware specification for the installation of FMS tool. 9. Help customer to maintain the FM process and work flows & help customer to find out root causes. 10. Responsible for providing the support in L1/L2 level depending on the priority of the issues to meet client’s SLA. 11. Area of interest: Business process improvement, performance improvement, sustainable growth strategy, motivation and hard work. Show less
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iAcuity Telco Solutions Pvt Ltd.
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Implementation Team Lead
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Jan 2010 - Feb 2016
1.Worked on Revenue Assurance (RA) & Fraud Management System (FMS). 2.Have Deployed two RA & FMS projects in BSNL, Done complete End to End Implementation and Integration of projects in Bsnl. 3.Getting the business documents such as Business Requirement Document, Function Requirement Document and User Requirement Document signed off once the requirements are finalized. 4.Worked with the Project Manager to keep track of the status of project milestones and resource planning. Created progress and completion reports, which were submitted to project management on a weekly basis. 5. Acted as a liaison between Business and Technical teams. 6.Participated in design review to ensure the integration of Billing System, IN System, Mediation System and all other Network Elements as per the requirements. 6.Configure and Generate reconciled reports regarding the Revenue Assurance & Fraud Management system and share with client daily for further analysis. 7.Worked on integration of Probes with the MSC severs/MSC/MGW/SGW with designing the possible approaches for the same based on strong SS7 & GSM knowledge. 8.Installation & UAT of System and Probes as per the approved UAT documents. 9. Remote support & assisting the other team members in case of troubleshooting. 11. Working on in-house applications like xTrace which is an application that allows the automation of the comparison process within the database. xTrace module enhances the efficiency of the telecom solutions, like – Mediation, Telecom Billing System, CRM , Rating, provisioning, Revenue Assurance, Fraud Management System. 12. Working on xMedDy Application (Mediation Application) which establishes connection with remote Server/Desktop Machines, Identify files for pulling and fetches files over the Network. The features of xMedDy are Acquisition of CDRS from Network, filter them applying filter rules, Normalize the CDRs, perform duplicate record check, data stitching and Output management. Show less
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Education
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2004 - 2008
SDDIET
Bachelor of Technology (B.Tech.), Computer Engineering
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