Experience

1st Choice Home Care, Inc

• Hospitals and Health Care
• 1 - 100 Employee

• Marketing And Business Development

  • Sep 2023 - Present



Americare

• United States
• Home Health Care Services
• 1 - 100 Employee

• Intake Lead

  • May 2021 - Feb 2023

  Confidently managed the overall operation of hha services and patient care, including quality assurance, patient care and satisfaction Coordinated between patients and aides to resolve problem Referred unresolved issues to designated department for further investigation Maintained up-to-date knowledge of company policies regarding payments, returns and exchange Coordinate between payroll department, HR department, consumer and PA's to resolve problems Confidently managed the overall operation of hha services and patient care, including quality assurance, patient care and satisfaction Coordinated between patients and aides to resolve problem Referred unresolved issues to designated department for further investigation Maintained up-to-date knowledge of company policies regarding payments, returns and exchange Coordinate between payroll department, HR department, consumer and PA's to resolve problems



Hook discount wine and Liquor

• Cashier Customer Service

  • Dec 2019 - May 2020