Experience

Prima Marketing

• Canada
• Real Estate Agents and Brokers
• 1 - 100 Employee

• Vice President Operations

  • Jan 2023 - Present



KEY Marketing

• Canada
• Real Estate
• 1 - 100 Employee

• Sales Administration Manager

  • Sep 2020 - Oct 2022

  - Manage all aspects of the Sales/ Presentation Centres for our clients - Work closely with the Sales team to ensure the sales floor and sales processes run smoothly and successfully - Train and manage all Sales Coordinators for each site to maintain consistent and high level client experiences for all of our prospective future homeowners - Work closely with our Managing Broker to ensure contract writing process, contracts and legal disclosures meet compliance - Systems used: Avesdo, Spark, Google Workspace Project History: - Aristotle - Developer: ML Emporio - Akimbo - Developer: Imani - Voyce - Developer: Forefield - Belvedere - Developer: Square Nine - Q5 - Developer: Tien Sher - Oak and Onyx - Developer: ML Emporio: https://bc.ctvnews.ca/mobile/video?clipId=2244359 - Melrose - Developer: ML Emporio



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• Corporate Store Manager

  • Feb 2012 - Aug 2020

  • Undertook the leadership role of a regional manager overseeing 12 stores. Assumed all responsibilities and daily tasks reporting to the Director of Corporate sales. Gained experience on influencing sales results and people development on a larger scope. • Hosted regional conference calls on sales strategies and tactics in acquiring new business with a major focus on coaching behavior. • Organize regional sales workshops to train and develop sales consultants from 12 different locations.• Influence major changes in the business through multiple lines of communication • Accountable for driving regional sales results • Delivered an astonishing year over year growth of 61% within 5 months of taking over a struggling location in August 2016.• Delivered 24% year over year growth for 2015 at our flagship Metrotown location – went on to set the record for Corporate Stores in BC for sales volume.• Extrapolated and analyzed reports to gain a better insight to the business and uncover areas of opportunity.• Consistently training, coaching and challenging Sales Consultants to generate new business opportunities • Oversaw the opening of a new Bell location in the ethnic market that Bell was not previously in and grew it to a top tier location. • Managed the development of assistant store managers into successful Store Managers.• Mentored new Store Managers in the second in charge roll to ensure their success.• Awarded the Top Performers Award (President’s Club) in 2012 for highest sales performance nationally. • Awarded coach / trainer of the year in 2014.

• Assistant Store Manager

  • Mar 2011 - Feb 2012

  • Sent and received communications directly to the regional manager and compliance specialists for certain focuses and tasks.• Worked with Sales Consultants to achieve individual targets through various coaching sessions in order to meet store targets.• Kept the staff up to date by sending communications with current promotions, mandatory training, and Bell updates.• Developing the staff according to individual needs by utilizing many different coaching techniques.• Led a high volume location for 6 months with success.• Successfully led the region in specific metrics assigned by the Regional Manager through developing new sales initiatives and teaching other stores.

• Sales Consultant

  • Sep 2007 - Mar 2011

  • Consistently met goals for production, quality, and customer satisfaction.• Processed incoming orders, coordinated shipments, and handled customer-related issues.• Kept up to date with new promotions and training. • Worked on outside business sales to obtain a larger client bases.• Facilitated the training of all staff in the region for a new point of sale system.• Developing the staff by training and coaching according to individual employee needs. • Dealt with escalated customer issues to satisfy the customer while staying within Bell’s policies.• Was in charge of all aspects of the store when the Store Manager was not available.