Experience

Arolytics

• Canada
• Oil and Gas
• 1 - 100 Employee

• Software Developer Intern

  • May 2023 - Present

  • Working on improving AroViz, a data driven methane emissions management platform in the Oil and Gas Industry(OGI). • Working on improving AroViz, a data driven methane emissions management platform in the Oil and Gas Industry(OGI).



Dalhousie University

• Canada
• Higher Education
• 700 & Above Employee

• Student Navigator (IT Help Desk)

  • Jan 2023 - Present

  - As a technical support representative for Dalhousie University, I offer assistance through phone calls, online tickets, and in-person visits for IT services related to Windows, Mac, and Linux used by faculty, staff, and students. - I utilize the Footprints ticketing system to efficiently resolve incidents and service requests, collaborating with other Help Desk members through MS Teams. - I assist students and faculty with downloading software, installing open-source web applications, and setting up VPNs (Virtual Private Networks), as well as troubleshooting any related issues. Show less



Walmart Canada

• Canada
• Retail
• 700 & Above Employee

• Photo Lab Associate

  • Jan 2022 - Present

  Providing Exceptional Customer Service in Electronics and Photo Lab Departments.

• Customer Experience Associate

  • May 2020 - Jan 2022



Introhive

• Canada
• Software Development
• 100 - 200 Employee

• Associate Software Quality Engineer

  • Jan 2022 - Apr 2022

  • Performed manual testing on pull requests in Ruby codebase to prevent the introduction of new bugs to end-users. • Conducted routine testing in both local and staging environments, achieving an accuracy rate of over 85%. • Re-crafted test cases for older products, resulting in a 65% increase in test coverage and greater ease of comprehension. • Participated in daily standup meetings within an Agile development framework. • Acquired knowledge of Agile software development life cycle (SDLC) methodologies and operational continuous integration/continuous delivery (CI/CD) pipelines. Show less