Experience

RADA Business

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Business Application Manager

  • Jan 2023 - Present



CARA NETWORKS LIMITED

• IT Services and IT Consulting
• 1 - 100 Employee

• Network Engineer

  • Jul 2015 - Jan 2023

  Covering a number of different sites/ clients across London. On site engineer. Liaising with London based clients and Head office to achieve targets/ projects. Installing, supporting and maintaining server/PC hardware and software. Monitoring network usage Administering email, setting up user accounts, permissions and passwords ,anti-spam and virus protection. Analysing and resolving a range of faults. Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Working continuously on a task until completion (or referral to third parties, if appropriate). Prioritising and managing many open cases at one time. Undertaking routine preventative measures and implementing. Following and creating site documentation. Managing junior staff. Dealing with contractors to achieve goals all parties are satisfied



Green Collar™

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• IT support engineer

  • Jun 2010 - Dec 2010

  Supporting users on a daily process when problems occur and resolving the issue. Setting up and managing the IT infrastructure. Setting up and configuring Windows 7 Ultimate. Working with server software’s such as Window Server 2008 R2. Resolving hardware (printers) and software issues. Getting in contacting with manufactures (DELL & HP) to resolve issues Supporting users on a daily process when problems occur and resolving the issue. Setting up and managing the IT infrastructure. Setting up and configuring Windows 7 Ultimate. Working with server software’s such as Window Server 2008 R2. Resolving hardware (printers) and software issues. Getting in contacting with manufactures (DELL & HP) to resolve issues