Experience

Oddacious Solutions
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Legal Analyst

  • May 2021 - Present


NutStar Software, LLC.

• Manager

  • Feb 2020 - Apr 2021

  Spearheaded development meetings with multiple clients on a daily basis. Managed internal and external projects with strict deadlines. Maintained constant contact with 65+ clients through phone and email daily. Overlooked a team of 10+ coworkers and ensured required tasks are completed in a timely manner. Assisted in minor technical support and custom software fixes/changes in Microsoft Access and SQL Server with the help of programmers. Trained multiple new employees in administration and product support, and trained clients on the software. Assisted in sales calls and demos for all potential clients. Managed hiring process and conducted interviews for all open positions within company. Ensured all tickets get completed by programmers and product support team answers all incoming emails/calls immediately. Show less



NutStar Software, LLC

• Lead Product Support Specialist

  • Nov 2018 - Feb 2020

  Overlooked/Managed all correspondence between clients and product support specialist team. Maintain constant direct contact with 65+ clients through phone and email daily. Assisted in technical support and custom software fixes/changes with the help of programmers. Trained multiple new employees in administration and product support. Trained clients on how to use software and learn how their processes work to give them the best possible solutions. Assisted in sales trips throughout California along with the company's sales representative, as well as visited agriculture conferences. Worked closely with the company lawyer to edit client contracts and service agreements. Show less

• Administrator/Invoicing

  • Jan 2018 - Nov 2018

  Managed all equipment orders for office use and for all 55 clients. Kept in constant contact with clients and vendors. Inputted all monthly service subscriptions and equipment orders into invoices for each client and mail them. Reviewed commission report and made corrections biweekly for all employees in NutStar. Developed and assisted in editing employee handbook; also worked alongside attorney to better client contracts. Filed paperwork for each client and for office use by a quarterly system. Managed large projects that required me to design two rooms: completed projector installation, new carpet, got the walls painted, new ceiling tiles, electrical work, and also worked alongside a designer to build customized cubicles for workers. Developed Microsoft Excel Spreadsheets to keep track of all equipment orders, monthly commission for all coworkers, and quotes requested by clients. Show less



Early Development Connections

• Editor/Administrative Assistant

  • Mar 2017 - May 2018

  Worked from home through virtual contact with the director and built competency in supervising self. Reviewed and edited confidential documents in Microsoft Word before submitting them to the Regional Center. Organized the storage room and created a spreadsheet to inventory the items. Developed and implemented organized filing systems. Filed paperwork and organized computer-based information. Worked closely with owner of the company on internal projects. Worked from home through virtual contact with the director and built competency in supervising self. Reviewed and edited confidential documents in Microsoft Word before submitting them to the Regional Center. Organized the storage room and created a spreadsheet to inventory the items. Developed and implemented organized filing systems. Filed paperwork and organized computer-based information. Worked closely with owner of the company on internal projects.



Corazón

• Germany
• Airlines and Aviation

• Business and Trip Operations Intern

  • Feb 2017 - Jun 2017

  Conducted donations processing, created invoices for each build, and deposited checks. Inputted cash/check transactions into the organization's website and updated information in the annual calendar of events. Communicated with donors and volunteers through email and phone and sent thank you notes to those that assisted in builds. Created a Volunteer Appreciation Campaign in which I interviewed volunteers and highlights an individual's story with the organization everyday for a month. Handled petty cash usage and availability. Volunteered in a house-build event in Tijuana, Mexico. Show less



Humanities Department - UC Irvine

• Peer Mentor

  • Sep 2016 - Jun 2017

  Provided assistance to 7 first-year students for two academic quarters with adding classes and understanding the general education requirements. Helped mentees build a four year plan and become familiar with the fast paced environment in a quarter-system university. Served as a positive role model academically and socially. Set up weekly meetings with mentees in new settings each week to discuss support services on campus and academic progress, and kept in touch with mentees through texting/email even after our sessions were complete. Established and maintained a trusting relationship with mentees and aided them in learning how to navigate the university and succeed. Show less



Public Health Department - UC Irvine

• Discussion Facilitator

  • Aug 2015 - Mar 2017

  Facilitated 2 discussion sections each quarter for a biology course focused on AIDS/HIV. Managed classes with 15-20 first year students. Taught the social aspects related to AIDS/HIV and common stereotypes. Helped students learn how to navigate through life with an open-mind and learn about the high-risk behaviors that may lead to diseases. Maintained a comfortable environment in which students were free to speak about their opinions without the fear of being judged. Facilitated 2 discussion sections each quarter for a biology course focused on AIDS/HIV. Managed classes with 15-20 first year students. Taught the social aspects related to AIDS/HIV and common stereotypes. Helped students learn how to navigate through life with an open-mind and learn about the high-risk behaviors that may lead to diseases. Maintained a comfortable environment in which students were free to speak about their opinions without the fear of being judged.



Regents Point

• United States
• Medical Practices
• 1 - 100 Employee

• Front Desk Receptionist

  • May 2016 - Nov 2016

  Answered and quickly redirected up to 20 calls per shift. Directed guests and routed deliveries from various courier services. Managed incoming and outgoing calls while recording accurate messages. Assisted residents with their questions and concerns. Greeted numerous visitors, including family members, vendors, and interview candidates. Maintained a clean reception area, including the lounge and associated areas. Answered and quickly redirected up to 20 calls per shift. Directed guests and routed deliveries from various courier services. Managed incoming and outgoing calls while recording accurate messages. Assisted residents with their questions and concerns. Greeted numerous visitors, including family members, vendors, and interview candidates. Maintained a clean reception area, including the lounge and associated areas.