Guo Yan Chen
Flight attendant - Chief Purser at Peach Aviation- Claim this Profile
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TOEIC - 850 Full professional proficiency
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Mandarin Native or bilingual proficiency
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Japanese Full professional proficiency
Topline Score
Bio
Experience
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Peach Aviation
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Japan
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Airlines and Aviation
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100 - 200 Employee
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Flight attendant - Chief Purser
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Sep 2017 - Present
-Inform passengers of safety procedures and make sure those standards are followed throughout flights-Managing, supervising cabin crew throughout flights-Inflight Sales and translate when needed-Dealing with claims from customers-Assisting passengers and cabin crew during emergency situations -Inform passengers of safety procedures and make sure those standards are followed throughout flights-Managing, supervising cabin crew throughout flights-Inflight Sales and translate when needed-Dealing with claims from customers-Assisting passengers and cabin crew during emergency situations
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H.I.S. Co., Ltd.
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Japan
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Leisure, Travel & Tourism
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1 - 100 Employee
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Inbound team
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May 2015 - May 2017
-Assisting foreign tourists with enquiries and local information-Planning and sales of tour packages to foreign tourists-Handling of reservations of airline tickets, hotels, restaurants, etc-Managing social media and promotion using SNS and Facebook-Development and sales of tourist-oriented smart phone application -Assisting foreign tourists with enquiries and local information-Planning and sales of tour packages to foreign tourists-Handling of reservations of airline tickets, hotels, restaurants, etc-Managing social media and promotion using SNS and Facebook-Development and sales of tourist-oriented smart phone application
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Education
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文藻外語大學 Wenzao Ursuline University of Languages
Bachelor's degree, Japanese department