Gunnar Ingi Reykjalín Sveinsson

Head of Service Delivery at Ísland.is / Digital Iceland
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Contact Information
Location
Iceland, IS
Languages
  • English -
  • Icelandic -
  • French -

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Experience

    • Iceland
    • Government Relations
    • 1 - 100 Employee
    • Head of Service Delivery
      • Mar 2021 - Present
    • Iceland
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Team Leader, Application Management & Database Operations
      • Mar 2019 - Mar 2021

      Origo handles IT operations and systems administration for a variety of customers. Most notably large Icelandic companies in the banking, financial, tourism and retail industries as well as government entities. My role at Origo was administering workflow, throughput, project management, team optimization, roadmapping and operational sustainability and delivering business and operational advancements for our variety of customers. Origo handles IT operations and systems administration for a variety of customers. Most notably large Icelandic companies in the banking, financial, tourism and retail industries as well as government entities. My role at Origo was administering workflow, throughput, project management, team optimization, roadmapping and operational sustainability and delivering business and operational advancements for our variety of customers.

    • Iceland
    • Hospitality
    • 1 - 100 Employee
    • Manager, Digital Development
      • Apr 2018 - Mar 2019

      The Digital Development department at Icelandair Hotels successfully analyzed, developed and implemented buisness process automation using RPA combined with API integration and lean process analysis.

    • Senior Systems Administrator
      • Mar 2014 - Mar 2018

      Our sysadmin team at Icelandair Hotels was responsible for the IT infrastructure at 21 hotels, including Hilton Reykjavik Nordica, Canopy by Hilton Reykjavik, Icelandair Hotels and Hotel Edda. Our team delivered the back end that enabled our company to take a leading role in providing the best hospitality service in Iceland.

    • IT Property Manager - Hilton Reykjavik Nordica
      • Sep 2011 - Mar 2014

      As an IT property manager I oversaw all IT related matters at Hilton Reykjavik Nordica. That includes the direct delivery of in-room services to guests, management of core hotel systems and maintenance of all onsite hospitality solutions. In addition my responsibilities included servicing the back end for a number of other hotels, managed and operated by Icelandair Hotels.

    • Entertainment Providers
    • 1 - 100 Employee
    • Technician
      • May 2003 - Sep 2011
    • Conference Technician
      • Jul 2005 - Dec 2009

Education

  • Háskóli Íslands / University of Iceland
    Master of Education diploma, Education
    2010 - 2011
  • Háskóli Íslands / University of Iceland
    Bachelor of Arts (B.A.), English Language and Literature, General
    2005 - 2008

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