Lecturer

• Jan 2022 - Present

Assistant Registrar (MQA Quality Assurance) cum Lecturer

• Feb 2020 - Feb 2022

Quality Assurance Enhancement ⦁ Led 8 new programmes submission to MQA and MoHE from 2020 - 2022 and successfully obtained PA. ⦁ Facilitated 3 new programmes submission to MQA and MoHE in 2020 and successfully obtained FA. ⦁ Worked closely with MQA officers and college’s top management to present progressive feedback reports. ⦁ Propelled effective process improvement and quality compliance to the top management. ⦁ Designed curriculum programmes - review it on a regular basis to ensure that the course design comply with MQA requirements, the partner university’s standards and the latest industry needs. ⦁ Conducted ongoing review and continuous improvement to teaching approaches and learning resources. ⦁ Coordinated across various departments in the college. Lecture and Academic Management ⦁ Conducted classes to undergraduates. ⦁ Prepared teaching materials, mid sem test, final exam questions, marked exam scripts and assignment. ⦁ Maintained good working relationship and liaised with the Module Leader in University of Plymouth, UK. ⦁ Significantly improved overall results with 95% of the student that passed the minimum grade and increase the number of students with Grade A by 20 % for Operation Management course. ⦁ Coached students and ensured the progression of students in their learning experience. ⦁ Counselled students on appropriate academic issue and career direction upon completion of their studies. Show less

Lecturer

• Aug 2019 - Jan 2020

⦁ Conducted physical classes and online classes (hybrid teaching) to 300 undergraduates. ⦁ Prepared teaching materials, mid sem test, examination questions, marked exam scripts and assignment. ⦁ Monitored and reported student progress in term of academic performance and reported to Head of Program. ⦁ Mentored students on the selection of appropriate courses and the career opportunities in the field. ⦁ Provided programme counseling to the prospects in college marketing activities. ⦁ Conducted physical classes and online classes (hybrid teaching) to 300 undergraduates. ⦁ Prepared teaching materials, mid sem test, examination questions, marked exam scripts and assignment. ⦁ Monitored and reported student progress in term of academic performance and reported to Head of Program. ⦁ Mentored students on the selection of appropriate courses and the career opportunities in the field. ⦁ Provided programme counseling to the prospects in college marketing activities.

Public Speaking Coach

• Jan 2019 - Dec 2019

⦁ Coached 60 students to improve their public speaking skills. ⦁ Trained students to deliver speeches enthusiastically on persuasive arguing based on the social, economic and political issues in Malaysia. ⦁ Coached 60 students to improve their public speaking skills. ⦁ Trained students to deliver speeches enthusiastically on persuasive arguing based on the social, economic and political issues in Malaysia.

Program Coordinator cum Lecturer

• Jul 2016 - Jul 2019

⦁ Reported directly to Deputy Chief Executive (DCE). ⦁ Evaluated part time lecturers’ performances at the regular intervals to ensure quality of their teaching methods. ⦁ Successfully obtained teaching permits for all 20 part time lecturers through e-IPTS. ⦁ Conducted classes to undergraduates. ⦁ Prepared teaching materials, exanimation papers and marking scheme. ⦁ Founder and Advisor in Student Union Board. ⦁ Coordinated educational visits to companies, public constitution and governments agencies participated by more than 50 undergraduates. Students’ and Lecturers’ Timetable ⦁ Reviewed the course contents and identified the courses which can be combined for delivery. ⦁ In charge of course selection to be offered for each semester within School of Accountancy and Business. ⦁ Developed semester timetable after coordinating with part time lecturers. ⦁ Directly in charge of resource allocation and liaised with HR Department on hiring processes in meeting academic resources for upcoming semesters. MQA and MoHE ⦁ Conducted in-house trainings for all lecturers which related to MQA and MoHE latest changes of policies. ⦁ Developed and reviewed syllabus, internal assessment and curriculum review from time to time in compliance with college’s standard and requirement from MQA. ⦁ Set up documentations and filing procedures for MQA accreditation and MyQuest validation. Marketing and Education Counsellor ⦁ As a key speaker on career talks to the school students in SMJK (C) Keat Hwa, SMK Simpang Kuala, SMK Perlis and SMK Derma. ⦁ Coached prospective students on programmes offered by the college. ⦁ Closed deal after follow-up with the walk ins and incoming calls’ prospects. ⦁ Participated and assisted in 10 open days event and more than 30 marketing activities by delivering counseling and discussion sessions to potential prospects and parents. Show less

Personal Finance Executive

• Nov 2011 - Dec 2012

⦁ Successfully generated new customer leads through various channels resulting in a total of RM 100k revenue generated within 6 months. ⦁ Promoted appropriate finance products such as investment funds to clients. ⦁ Mentored clients to identify their financial abilities, cash flow management and investment needs. ⦁ Designed finance products according to clients’ needs. ⦁ Convinced customers to buy cross-selling products to increase purchase amounts. ⦁ Ensured that sales and service rendered to clients comply with policies and guidelines. ⦁ Planned for sales activities to be conducted at the branch together with branch manager. Show less