Experience

Addmind Hospitality

• United Arab Emirates
• Food and Beverage Services
• 400 - 500 Employee

• Hostess

  • Oct 2022 - Present

  A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary. A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.



Eman Ladies Salon

• United Arab Emirates

• Nail Artist

  • Feb 2021 - Present

  • Ensure that the highest standards of customer care and welcome are demonstrated at all times, deal with guests’ requests and answer to their queries, ask their preferred style and desire, be helpful, keeping itself calm with negotiations in the situation of conflict, always be ensure that inside salon and other areas are clean and tidy, disinfect all instruments, equipment safety and clinical presentation of Salon, advising clients on their beauty care needs, • Handling difficult or sensitive clients, able to anticipate, meet and exceed client needs, strong appreciation for others, accept and learn from feedback and training, communicate and build good communication with clients • Taking high skill capability to fulfill customer needs using advance techniques • Excellent knowledge all type of eyelash extension: 2D, 3D, 4D, give advice about Eyelash which will suit shape of the face and size of eyes using different techniques and materials at work, making the client eyes very attractive, knowledge of correcting appearance of the client, change the shape, extend suitable size of the eyelash • Working with 5-6 clients daily and support team if someone upset by covering duty • Advising client on their Wellness needs and sell cosmetics to increase sales target of the salon Show less



FEN Shop (Cosmetics )

• Bishkek, Kyrgyzstan

• Sales Associate

  • Jun 2019 - Jan 2021

  Greeting customers with positive, efficient and professional manner, responding customers enquiry, assist with placement of orders, refunds or exchanges • Ensure customer satisfaction and provide professional customer support, open and close cash registers, petty cash, daily and monthly sales report • Merchandise display, keep neat and clean shelves, display and counters, build productive trust relationship with customers, responding to all kind of queries, assisting shoppers to find products they are looking for, keep informed regular customers about coming price down and new collection from factory, keep friendly relationship with customers and follow up them all time • Working with difficult clients and answering to their all questions Show less



Koton

• Türkiye
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2017 - May 2019

  KOTON”-timeless and authentic designer clothing for men, women, children and babies. • Great customers from the door, ask for assistance, guide them to their requested section, promote new arrivals and discount items, assist customers with shopper bag, always stay around the clients and help if they need, assisting customers in making decisions to buy product and suggest alternatives and matching with clothes and other accessories to much, working close to management to share ideas • Assisting more than 40 customers per day in finding or selecting items, and provided recommendations that generated 35% in additional revenue • Provide outstanding customer service, receiving 92% “Excellent Service” in feedback surveys • Building customer relationships and maintaining associated databases, adhering to standard operational procedures and company policies, merchandising window installations to attract more customers • Knowledge about new Collection and follow Fashion Social Media News as well as all shop products and goods, providing a high quality, professional, efficient and flexible customer assistance consistent with shop standards to maximize customer satisfaction and increase visitors, participate in morning meetings, able to work 9-10 hours standing position • Be knowledgeable of quality of orders, professional delivery information to customers and explanation about queries related price and quality, refund and purchases Show less