Experience

SNACKBRANDS AUSTRALIA

• 1 - 100 Employee

• Machine Operator

  • Oct 2019 - Present



Angora Textile

• Operations Manager & Overseas Customer Representative

  • May 2016 - Jul 2017

   Oversaw end-to-end processing of online orders, ensuring prompt delivery that grew customer satisfaction significantly.  Managed product stock and placed orders as required to ensure the warehouse held enough inventory to meet customer demand for all merchandise.  Facilitated transactions among customers, sales staff, and international and domestic suppliers, improving efficiency to maximize profitability and grow revenue by 25%.  Oversaw end-to-end processing of online orders, ensuring prompt delivery that grew customer satisfaction significantly.  Managed product stock and placed orders as required to ensure the warehouse held enough inventory to meet customer demand for all merchandise.  Facilitated transactions among customers, sales staff, and international and domestic suppliers, improving efficiency to maximize profitability and grow revenue by 25%.



EMEL KUYUMCULUK SAN VE TIC LTD. STI

• Operations & Business Manager/Coordinator/Gemmologist & Diamond Grader

  • Aug 2014 - Apr 2016

  Operations & Business Manager/Coordinator/Gemmologist & Diamond Grader  Coordinated and executed 30+ international jewellery exhibitions and outlet shows, managing all contacts and contracts with overseas exhibition organisers.  Consistently maximized efficiency and achieved high quality outcomes by implementing process, procedure, and practice improvements, which led to 20% growth over tenure.  Participated in the creation of product and design development plans and managed the stone office and workshops as an ambassador of the business.  Successfully maintained existing contracts, identified prospective clients, and pursued opportunities for business growth.  Designed innovative sales and marketing strategies and plans and created corresponding sales reports, revenue forecasts, and activity reports to detail successes and identify areas for improvement.  Assisted with recruiting, training, and developing staff, building a team of 30 employees that continuously met performance goals and sales targets.  Handled administrative duties as needed, including completing and organising all documentation and records.



CADARO SIDE JEWELLERY

• Gemologist

  • Apr 2014 - Jul 2014

  - Sorting and selecting diamonds for the designs - Giving education to the sales representative about diamond and colour stones - Hosting and welcoming the group of tourist clients - Writing and replying the email for overseas clients in English - Dealing with the guides of tourist clients - Tagging the new products - Quality control of all products - Responsible with designing of all windows - Sorting and selecting diamonds for the designs - Giving education to the sales representative about diamond and colour stones - Hosting and welcoming the group of tourist clients - Writing and replying the email for overseas clients in English - Dealing with the guides of tourist clients - Tagging the new products - Quality control of all products - Responsible with designing of all windows



INSTITUTE OF HRD

• India
• Human Resources Services
• 1 - 100 Employee

• Laboratory Demonstrator

  • Jan 2014 - Mar 2014

   Assisted 10 diamond grader students with identifying diamonds, helping them achieve a successful graduation from their courses.  Assisted 10 diamond grader students with identifying diamonds, helping them achieve a successful graduation from their courses.



Jordan's Jewellers

• Manager & Gemmologist

  • Oct 2001 - Aug 2013

   Selected products, managed orders, and negotiated with local and international suppliers to reduce costs by at least 20%.  Created quarterly financial reports for the accountant, documented sales records, and handled all other pre-accounting activities for the company.  Provided customers with valuation certifications for insurance purposes, assessing diamonds, precious metals, and coloured stones of varying quality.  Employed cost estimation techniques to repair and alteration requests, offering customers accurate quotes for a wide range of services.



The Gemmological Association of Australia

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Demonstrator

  • Feb 2011 - Oct 2012

   Assisted 20 second year gemmology students with identifying gemstones, helping them achieve a successful graduation from their courses.  Assisted 20 second year gemmology students with identifying gemstones, helping them achieve a successful graduation from their courses.



Turkish Foreign Trade Bank A.S.

• Commercial Transaction Expert

  • Aug 1997 - Mar 2001