Gulam Jilani

Store Manager at Hjeen Coffee Roasters
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English Professional working proficiency
  • Arabic Limited working proficiency

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5.0

/5.0
/ Based on 2 ratings
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Majed Aldajani

A person who is dedicated to his work, creative and a leader in every sense of the word

Moustafa Sabra

Dear Gulam, I am writing to commend you for your excellent job as restaurant manager. Over the period we worked together, you have demonstrated a strong commitment to ensuring that your restaurant runs smoothly and meets the high standards set by your owners. Your attention to detail, customer service skills and ability to handle difficult situations have all been exemplary. I believe that you are a valuable asset to your team and I would be proud to recommend you for any similar or higher job position. Sincerely, Moustafa Sabra

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Credentials

  • Guest Experience Fundamental
    Typsy
    Jul, 2022
    - Nov, 2024
  • Communicating in the Language of Leadership
    LinkedIn Online Training Courses

Experience

    • Saudi Arabia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Store Manager
      • Jan 2023 - Present

  • 34 All Day Kitchen
    • Riyadh, Saudi Arabia
    • Restaurant Supervisor
      • Nov 2020 - Jan 2023

      Responsible for closing and opening procedures to company standards, and ownership of having a key present during all scheduled shifts. Tracked guests satisfaction to surveys to recognize trends and create action plans for improving guests services. Responsible for closing and opening procedures to company standards, and ownership of having a key present during all scheduled shifts. Tracked guests satisfaction to surveys to recognize trends and create action plans for improving guests services.

    • Saudi Arabia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Head Barista
      • Feb 2019 - Nov 2020

      The duties of the head barista are managing inventory, training and maintaining a budget Having excellent guests service skills is one of the most important parts of being a barista. Preparing and serving hot and cold drinks such as coffee, tea and speciality beverages. The duties of the head barista are managing inventory, training and maintaining a budget Having excellent guests service skills is one of the most important parts of being a barista. Preparing and serving hot and cold drinks such as coffee, tea and speciality beverages.

  • Hotel Azad India
    • Mumbai, Maharashtra, India
    • Waiter/Barista
      • Jan 2017 - Dec 2018

      In charge of opening duties such as getting the store ready for the day ahead by making sure coffee and drinks were prepared and ensured that all of the equipment clean and good workings. Provided friendly quick and accurate service. In charge of opening duties such as getting the store ready for the day ahead by making sure coffee and drinks were prepared and ensured that all of the equipment clean and good workings. Provided friendly quick and accurate service.

Education

  • Islamia Inter College
    Higher secondary school, 10th level board High School
    2006 - 2015

Community

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