Guillermo Monzón

Tech RPO Team Lead for TELUS Services - Digital Solutions at TELUS International Digital Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
GT

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Credentials

  • Excel with LinkedIn Recruiter Assessment
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Technical Recruiter
    Corecode
    Jun, 2021
    - Nov, 2024
  • Become a Technical Recruiter
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Tech Recruitment Certified Professional
    DevSkiller
    Mar, 2021
    - Nov, 2024
  • Scrum Foundations Professional Certificate (SFPC)
    CertiProf
    Sep, 2020
    - Nov, 2024
  • Learning Program Management
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • SCRUM: Gestionando equipos de trabajo
    crehana
    Jul, 2020
    - Nov, 2024
  • Introduction to Scrum
    Scrum Alliance
    May, 2020
    - Nov, 2024
  • Project Management Diploma
    ESI School of Management
    Mar, 2020
    - Nov, 2024
  • Become an Instructional Designer
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Instructional Design Essentials: Models of ID
    Lynda.com
    Jun, 2019
    - Nov, 2024
  • Instructional Design: Storyboarding
    Lynda.com
    Jun, 2019
    - Nov, 2024
  • Instructional Design: Working with SMEs
    Lynda.com
    Jun, 2019
    - Nov, 2024
  • Teaching Techniques: Writing Effective Learning Objectives
    Lynda.com
    Jun, 2019
    - Nov, 2024
  • Communication Foundations
    Lynda.com
    May, 2019
    - Nov, 2024
  • Instructional Design: Needs Analysis
    Lynda.com
    May, 2019
    - Nov, 2024
  • Measuring Learning Effectiveness
    Lynda.com
    May, 2019
    - Nov, 2024
  • Customer Analytics
    Coursera Course Certificates
    Feb, 2019
    - Nov, 2024
  • People Analytics
    Coursera Course Certificates
    Feb, 2019
    - Nov, 2024
  • Primeros Auxilios Psicológicos (PAP)
    Coursera Course Certificates
    Jan, 2019
    - Nov, 2024
  • Preventing Self Harm/suicide: Empowering Primary Health Care Providers
    Pan American Health Organization
    Nov, 2018
    - Nov, 2024
  • The Addicted Brain
    Coursera
    Oct, 2018
    - Nov, 2024
  • Instructor Teórico
    Universidad Galileo
    Jul, 2016
    - Nov, 2024
  • Scrum Master Certified (SMC)
    Scrum Inc.
    Aug, 2021
    - Nov, 2024

Experience

  • TELUS International Digital Solutions
    • Canada
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Tech RPO Team Lead for TELUS Services - Digital Solutions
      • May 2022 - Present

    • Senior Technical Recruiter
      • Apr 2021 - May 2022

  • TELUS International Central America
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Learning Technology Administrator
      • May 2019 - Apr 2021

      - Manage MLS: Skillport/Skillsoft/Workday Learning, Degreed, Udemy for Business and LinkedIn Learning. - Verify compliance training completion. - Create reports and advice on best practices for learning. - Assess in decision making for the company. - Troubleshoot LMS issues/concerns. - Manage MLS: Skillport/Skillsoft/Workday Learning, Degreed, Udemy for Business and LinkedIn Learning. - Verify compliance training completion. - Create reports and advice on best practices for learning. - Assess in decision making for the company. - Troubleshoot LMS issues/concerns.

  • Dirección General de Aeronáutica Civil
    • Recruitment Coordinator
      • Oct 2018 - Dec 2018

      - Coordinate the hiring process- Review applications for FTE's and Contractors- Coordinate the hiring process for FTE's and contractors.- Internal facilitator in org. standards and induction to Civil Aviation.

    • Learning and Development Coordinator
      • Oct 2014 - Sep 2018

      - Plan and prioritize the training needs analysis and annual program of technical trainings for the organization.- Manage a budget of over USD$300,000- Manage and coordinate the TNA for the organization- Coordinate courses/trainings with instructors to facilitate the staff; Including scholarships in national and international aviation schools.- Manage scholarships to study abroad- Support the trainings management according to the organization needs.

  • División Industrial y Multiexterminadora Guatemalteca S.A
    • Guatemala
    • Human Resources Coordinator
      • Jan 2013 - Oct 2014

      - Recruitment - Onboarding, training, and organizational development - Payroll - Job analysis - TNA - Projects coordinator, and follow up the incorporation, promotion, retirement, or destination of personnel as well as related to licenses, permits, family allowances and everything related to administrative applications. - Recruitment - Onboarding, training, and organizational development - Payroll - Job analysis - TNA - Projects coordinator, and follow up the incorporation, promotion, retirement, or destination of personnel as well as related to licenses, permits, family allowances and everything related to administrative applications.

Education

  • ESI School of Management
    Master's degree, Project Management
    2019 - 2020
  • Universidad Mariano Gálvez
    Licenciatura, Psicología

Community

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