Experience

Novotel Monte Carlo

• Monaco
• Hospitality
• 1 - 100 Employee

• General Manager

  • Nov 2013 - Present

  Overall management of the hotel from a revenue and profit perspective. Management of the building under maintenance, preventive maintenance and capex perspectives. Management of all teams (100+), compliance to legal requirements and management of social relations Management of the quality results of the hotel and set up of strategical training plans to improve guest satisfaction (NPS = 50) Overall management of the hotel from a revenue and profit perspective. Management of the building under maintenance, preventive maintenance and capex perspectives. Management of all teams (100+), compliance to legal requirements and management of social relations Management of the quality results of the hotel and set up of strategical training plans to improve guest satisfaction (NPS = 50)



AccorHotels

• United Kingdom
• Hospitality
• 1 - 100 Employee

• General Manager

  • Mar 2007 - Present

• General Manager

  • Sep 2008 - Sep 2011

  Overall management of the hotel

• General Manager

  • Mar 2007 - Sep 2008

  General Manager of this 138 bedroom Novotel in the Heart of vibrant capital city of Wales : Cardiff.Management of the hotel to improve financial results whilst driving high quality (4* - 76% merit scoring on the AA rating).Hotel performance: OR: 76% - ARR: £71 - REVPAR: £54



Novotel London Paddington

• General Manager

  • Sep 2011 - Oct 2013

  In charge of managing and developing a team of 65+ to achieve the financial results of the hotel. Guest and quality focused, I lead by example and aim to develop my team into the managers of tomorrow. Passionate about sustainability, I works towards a more responsible way of managing hotel, taking environmental and societal responsibilities into our way of operating. In charge of managing and developing a team of 65+ to achieve the financial results of the hotel. Guest and quality focused, I lead by example and aim to develop my team into the managers of tomorrow. Passionate about sustainability, I works towards a more responsible way of managing hotel, taking environmental and societal responsibilities into our way of operating.



Novotel Paris Tour Eiffel - Accor

• Front Office Manager

  • May 2005 - Mar 2007

  In charge of all front office operations of the 5th largest hotel in Paris (4*). Managment of a team of 50 people, including recruitment, training, cost management and all other quality relating aspects. In charge of all front office operations of the 5th largest hotel in Paris (4*). Managment of a team of 50 people, including recruitment, training, cost management and all other quality relating aspects.



Novotel Paris Tour Eiffel

• France
• Hospitality
• 1 - 100 Employee

• Yield Manager

  • Dec 2001 - May 2005

  In charge of revenue maximisation for this large hotel in Paris. Implementation of all processes upon Accor Takeover in 2001 and refocus all teams on sales. Management of pricing, distribution and marketing aspects of the strategy of the hotel as well as strong sales focus on leisure markets to drive volume during troughs. Management of a team of 6 In charge of revenue maximisation for this large hotel in Paris. Implementation of all processes upon Accor Takeover in 2001 and refocus all teams on sales. Management of pricing, distribution and marketing aspects of the strategy of the hotel as well as strong sales focus on leisure markets to drive volume during troughs. Management of a team of 6


Accor UK
• United Kingdom
• Hospitality
• REvenue Manager

  • 2001 - 2002

Novotel London Waterloo
• Revenue Manager

  • 1998 - 1999

Concorde La Fayette
• France
• Spectator Sports
• Stagiaire

  • 1997 - 1997