Experience

Carenews, le média des acteurs de l'engagement 🌍📗

• France
• Online Audio and Video Media
• 1 - 100 Employee

• Co-fondateur de Carenews.com

  • Jun 2017 - Present



UPPER WEST SIDE Consulting

• New York City

• CEO & Founder

  • 2011 - Jun 2017

  Provide management consulting services to French clients * Assess the clients’ customer relationships and analyze customer satisfaction * Design ideas to improve management processes especially with web tools including digitization and creation of extranets * Brainstorm with executive management teams about new ways to improve business processes Provide management consulting services to French clients * Assess the clients’ customer relationships and analyze customer satisfaction * Design ideas to improve management processes especially with web tools including digitization and creation of extranets * Brainstorm with executive management teams about new ways to improve business processes



aVB-SOLUTIONS

• Paris

• Director

  • 2006 - 2011

  Advise organizations about the transformation of their businesses and the implementation of their strategies. Main clients included: MALAKOFF MÉDÉRIC: Organization of 6,300 workers (with participation by 200,000 companies and 3 million employees) which provides retirement, healthcare and social benefits. 6 billion Euros in revenues. Advised Deputy CEO in the transformation of his Management and Customer Relations department in the context of a large merger. In charge of all projects aimed at modernizing Operations and Customers Relationship department of 2,000 people. * Merged Malakoff and Médéric’s operational teams and restructured the work of 10 locations into a new system where each site had its own specificity by sector (Healthcare, Welfare, Pensions) * Migrated and closed Group Malakoff’s Information Systems * Switched 40% of customers’ procedures from paper to web * Established an Activity Steering Committee to follow productivity and quality targets AGIRC ARRCO: Quasi-governmental agency which oversees the compulsory supplementary pension for 20 million contributors and 12 million retired employees * Designed project plan for a web application aimed at improving collection of funds from participating agencies * Defined the projects and project plans (stakeholders, milestones and budget) * Supervised all project parts: specifications, testing, deployment strategy, change management and training * Piloted the change management and the communications strategies AG2R La Mondiale: Organization of 7,000 employees and 15 million Euros in revenues which provides retirement, healthcare and social benefits * Designed an application aimed at managing corporate retirement contracts and recovered insurance contributions (project had been estimated to require 110 people over 4 years) * Structured the project plan, coordinated the teams, followed up on project risks and established proper mitigating action Show less



R&B Partners

• Paris

• Vice President

  • 2001 - 2005

  Consulting firm consisting of 35 consultants specialized in designing and implementing policies in order to assist professionals in the Insurance and Social Economy sectors in the development and optimization of their business. Clients included: B2V: Mutual insurance company with 600 employees providing Retirement, Healthcare and Welfare benefits. * Implemented a healthcare and welfare management software (AVT) * Defined a testing plan and managed all the tests, software, migration and processes MAIF: Mutual insurance company with 6,600 employees, 3 billion Euros in revenues and 3 million clients * Implemented a management saving software (MASTER A) with a workflow and an Electronic Document Management functionalities * Conducted gap analyses, functional specifications, testing, best practices and training Show less



MATRA Automobile

• France / Romorantin

• Financial Analyst

  • 1999 - 2000

  * Collected and analyzed production figures and managed of the suppliers * Collected and analyzed production figures and managed of the suppliers