Experience

VLA Solutions

• Brazil
• Semiconductor Manufacturing
• 1 - 100 Employee

• Sales Operations | Logistics | Customer Service

  • 2006 - Present

  My role is to be the go-to person for customers´ procurement and SCM teams, securing premium customer service is provided during pre-sales and order-to-cash process. I provide guidance to the production planning team through forecast analysis and demand trends. Partnering with Strategic Account Managers, I keep track of customers´ new projects and secure customer needs are properly addressed and met by the technical, sales and logistics teams. My role is to be the go-to person for customers´ procurement and SCM teams, securing premium customer service is provided during pre-sales and order-to-cash process. I provide guidance to the production planning team through forecast analysis and demand trends. Partnering with Strategic Account Managers, I keep track of customers´ new projects and secure customer needs are properly addressed and met by the technical, sales and logistics teams.



Diamond Sales

• United States
• Computer and Network Security

• Owner | Sales Manager

  • 2007 - 2012

  As the founder of this Manufacturers Representative Firm, I performed market analysis and built the company´s sales strategy; selecting and managing distribution partners, setting their specific account plans and objectives. I worked with these partners to identify target accounts and support them on demand generation initiatives. Represented the company in international tradeshows and established multiple representative agreements with new suppliers. As the founder of this Manufacturers Representative Firm, I performed market analysis and built the company´s sales strategy; selecting and managing distribution partners, setting their specific account plans and objectives. I worked with these partners to identify target accounts and support them on demand generation initiatives. Represented the company in international tradeshows and established multiple representative agreements with new suppliers.



Vermont Representações e Comércio Ltda.

• Inside Sales

  • Mar 2003 - Dec 2005

  As the inside sales I was responsible for orders processing in SAP, submission of RFQs/RFIs to the sales and engineering teams; making sure customers inquiries were answered timely. I supported customers´ logistics/importation teams with export/shipping documents to meet customs requirements and regulations. Worked with customers planning teams to prepare forecasts and reports to support production planning. As the inside sales I was responsible for orders processing in SAP, submission of RFQs/RFIs to the sales and engineering teams; making sure customers inquiries were answered timely. I supported customers´ logistics/importation teams with export/shipping documents to meet customs requirements and regulations. Worked with customers planning teams to prepare forecasts and reports to support production planning.