Guilherme Guidi
Co-founder & COO at My Helpper- Claim this Profile
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Bio
Experience
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My Helpper
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Software Development
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1 - 100 Employee
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Co-founder & COO
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Sep 2020 - Present
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Cuattro Live & Digital
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Brazil
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Advertising Services
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100 - 200 Employee
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COO
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Sep 2019 - Present
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Project Manager
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Aug 2012 - Sep 2019
- Management of Operacional area and backoffice with over 28 employees;- Responsible for main clients such as: SONY Mobile, Playstation, VR, Assurant, Asics, Symantec, Logitech, Gympass, Qualcomm, Bayer, Probiótica, Vivo, Claro and Alelo;- Participation in all the stages of the projects from its definitions, implementations, management to results; - Building campaings and actions to several channels like SMB, Distribuitors, Retail, aimming the improvent of the market share capital of the clients (rewards programs, merchandising and performance goals; - Development and standardization the rules of the auditing program for the main carriers (Vivo and Claro), evaluating the execution in the field, stores layout, attending, standardization and experience in field services on Recharginig Channel, Resselers, and Own stores,- Development of management dashboards according to the KPIs established by the clients; - Implementation and development of the sales point guide for clients, auditing of attending and giving directions to the team at the stores; - Development of Apps and dashboards utilized by the field team together with the Businnes Inteligence team: - My Expense: reimbursement App and financial control with over 1.500 users;- GOMA: collect and control of the field team attendance app utilized for over 1.200 users;- GOMA Audit: utilized for over 200.000 audits in own stores, resselers, and retail in general; Show less
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Project Manager for BlackBerry
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Feb 2010 - Jul 2012
- Field Team management with over 150 colaborators, acting in several channels such as Retail, SMB, and GE;- Development of the strategic plan based on business results with focus on the increase of the base installed of clients using the BIS/BES (Blackberry data package);- Periodic presentation of the results through channel/time together with the action plan for the increase of the target. In 12 months of projetc we had over 240k activations;- Responsible for the trainning departament (development, logistics, and application) with over 16.000 people being trainned per year accounting 1.300 trainnings (sales force); Show less
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Project Manager for Samsung
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Jun 2008 - Jan 2010
- Coordinator of IT/Printers team that consisted of over 100 colaborators that worked for the main retail stores, 450 resselers, and 18 distribuitors, and CE team (Audio and Video) with overs 420 colaborators;- Responsible for the traning team, generation of content, format/quality and result analysis obtained with the sales team trainning; - Implementation of the relationship program Blue Channel in resselers and distribuitors, development of dashboards for following the projetc evolution and ROI; Show less
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Project Coordinator for Claro
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Sep 2006 - May 2008
- Development and implemmentation of the first Auditing Program for the Brazil Recharge Channel since the beggining of the operation in São Paulo regional, expansion of the projetc to other three regionals within one year (RJ/ES, RS and PR/SC), becoming a nacional program for Claro in 2 months;- Standardization of the carrier for business rules with periodic adjustments of KPIs of excelence;- Increase in 35% the monthly return of the projetc after planning the visits in the field, optimization of the routes and performance campaings for the team;- Capture of leads generating an annual increase of new cliets in 5,5% (27.500 new sales points); Show less
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Supervisor De Projeto - Claro
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Mar 2005 - Aug 2006
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Instrutor de Treinamento - Palm
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Mar 2004 - Feb 2005
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Education
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Universidade Presbiteriana Mackenzie
Bacharel Administração, Administração de Empresas