Guilherme Almeida

Analista de suporte at ZENVIA
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Contact Information
us****@****om
(386) 825-5501
Location
São Carlos, São Paulo, Brazil, BR

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Experience

    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Analista de suporte
      • May 2023 - Present

    • Brazil
    • Aviation & Aerospace
    • 1 - 100 Employee
    • Técnico em Avionica
      • Sep 2022 - Jan 2023

    • Brazil
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Técnico em Mecatrônica
      • Sep 2021 - Sep 2022

    • Analista de suporte técnico N2
      • Jan 2021 - Jun 2021

      L2 Techinal Customer support. Troubleshooting log analisys. HeidiSQL - MySQL L2 Techinal Customer support. Troubleshooting log analisys. HeidiSQL - MySQL

    • Brazil
    • Information Technology & Services
    • 1 - 100 Employee
    • Analista de suporte técnico
      • Jan 2020 - Jan 2021

      L1 Techinal Customer support.HeidiSQL - MySQL.

    • Atendimento ao cliente
      • Jan 2018 - Jan 2020

      • Basic level customer support• Use of knowledge base and available tools for a solution• Acted as CS

Education

  • Centro Universitário Central Paulista
    Curso Superior de Tecnologia (CST), Tecnologia em Manutenção de Aeronaves
    2021 - 2023

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