Experience

Metsä Board

• Finland
• Paper and Forest Product Manufacturing
• 500 - 600 Employee

• Technical Service Manager

  • Mar 2011 - Present



Stora Enso

• Finland
• Paper and Forest Product Manufacturing
• 700 & Above Employee

• Technical Customer Service

  • May 2003 - Feb 2011

  Handling of claimsCorrective ActionsConnection between Customer, Research and development and ProductionMaterial tests, benchmarkingCustomer support for all technical, material, print and finishing problemsKnowledge in:Board production (virgin fiber / ground wood based board)Printing and converting processes (printing, die cutting, gluing)Board specific faultsCreation and definition of specificationsClaim handlingEvaluation of qualityDocumentation DIN EN ISO 9000ffHygiene management system according to DS 3027 (HACCP)Implementation of a Suggestion systemProcess attendance (continual improvement process)Quality and process optimizationSetup of an "online management documentation system"SPCWork health and safety protection, environment protection



Alcan

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Quality manager / hygiene manager / head of laboratory

  • Jan 2000 - Jan 2002

  Quality management for (cigarette packaging) Hinge Lids and Outers / gravure printingHead of Laboratory, chromatographySetup of a paperless Management system Quality management for (cigarette packaging) Hinge Lids and Outers / gravure printingHead of Laboratory, chromatographySetup of a paperless Management system



Danapak

• Quality manager / hygiene manager

  • Jan 1994 - Jan 2000

  Quality management / Documentation / AuditClaim handlingProcess optimizationSet up of one of the first certified hygiene management system for the printing branch Quality management / Documentation / AuditClaim handlingProcess optimizationSet up of one of the first certified hygiene management system for the printing branch



Wilhelm Jöntzen GmbH

• Printer / machine leader

  • Jan 1987 - Jan 1994

  Offset printerMachine leader Heidelberger Speedmaster 5 colors IIIbMachine Leader Planeta Vario 5/6/7 colors 6er Offset printerMachine leader Heidelberger Speedmaster 5 colors IIIbMachine Leader Planeta Vario 5/6/7 colors 6er



Wilhelm Jöntzen GmbH Bremen

• Printer

  • Jan 1985 - Jan 1987

  Offset printerOffset printing Offset printerOffset printing