Marketeer

• Mar 2023 - Present

Mortgage Specialist

• May 2021 - Aug 2022

Working as an administrative mortgage specialist, where I needed to minimize risk by assessing client information and whether they were suitable to apply for a mortgage. Working as an administrative mortgage specialist, where I needed to minimize risk by assessing client information and whether they were suitable to apply for a mortgage.

E-commerce and customer care manager

• Oct 2020 - Sep 2021

Managing multiple webshop account and handling the customer support, returns, inventory and complaints. Managing multiple webshop account and handling the customer support, returns, inventory and complaints.

Brand owner

• May 2019 - Sep 2021

This project started as a passion, with production facilitated in Portugal, and design done in house. It came to an end due to personal reason, however I wanted to include this mainly due to what I have learned about myself and others. The key take aways that I learned was reciliance, other ways of creativity, cleverness and branding This project started as a passion, with production facilitated in Portugal, and design done in house. It came to an end due to personal reason, however I wanted to include this mainly due to what I have learned about myself and others. The key take aways that I learned was reciliance, other ways of creativity, cleverness and branding

Customer Service Specialist

• Feb 2021 - May 2021

Sales Associate

• Jan 2020 - Oct 2020

As a sales associate, I was responsible in helping new and existing customers attain their dream bathroom. As a sales associate, I was responsible in helping new and existing customers attain their dream bathroom.

Operationeel all-round employee

• May 2019 - Nov 2019

As an operational employee I helped; process improvement, Fleet management, Making designs for the vehicles and getting them printed and applied. As an operational employee I helped; process improvement, Fleet management, Making designs for the vehicles and getting them printed and applied.

• Aug 2018 - Jan 2019

In my internship I was responsible for the; incoming phone calls, quotation follow up, webcare tasks Next to my standard tasks I helped and assisted in; Competition analysis, improving the business case shared mobility, communication with external organisations to solve problems, communication problems, Plan transport, and arranging the preparations for the vehicles, efficiency analysis, making a customer journey.

• May 2018 - Aug 2018

Verkoopmedewerker

• Apr 2017 - Jun 2018

Daily tasks consisted out of; maintaining the state of the store, conversion adjustments, customer contact, selling additional products. Next to the standard tasks I did; checkout procedures, processing inventory, handling complaints, managing the team on the weekend. Daily tasks consisted out of; maintaining the state of the store, conversion adjustments, customer contact, selling additional products. Next to the standard tasks I did; checkout procedures, processing inventory, handling complaints, managing the team on the weekend.

Verkoopmedewerker

• Sep 2016 - Apr 2017