Experience

netVendor

• South Africa
• Utilities
• 1 - 100 Employee

• Help Desk Administrator

  • Feb 2023 - Present

  Smart metering is an Intelligent Metering Solution which provides data collection between the meter and the billing & management system. Using industry standard protocols, it allows secure and reliable communication to optimise and support monitoring and usage. See more Smart metering is an Intelligent Metering Solution which provides data collection between the meter and the billing & management system. Using industry standard protocols, it allows secure and reliable communication to optimise and support monitoring and usage. See more



Autotrak

• Greece
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• INTERNAL SALES ADMINISTRATOR

  • Feb 2019 - Jul 2020

   HANDLE ENQUIRES FROM EXTERNAL SALES REPS , AGENTS , RESELLERS AND END USERS , AND COMPLETE QUOTATIONS THAT MAY BE REQUIRED NATIONALLY  GOOD KNOWLEDGE OF PRODUCT AND PRICING  INQUIRES TO BE HANDLE STRICTLY ACCORDINGF TO THE ISO PROCEDURES  HANDLE ALL TELE –SALE EFFICIENTLY & POLITELY, KEEPING GOOOD RECORDS, THIS RECORDS WILL BE UPLOADED ONTO THE CRM SYSTEM.  COMPLETING ALL QUATATIONS USING , QUOTE COMPILER , MS WORD & EXCEL ADHERING TO THE COMPANY PROCEDURES AND STANDARDS ALL QUOTATIONS TO BE SIGNED OFF BY THE INTERNAL SALES CONSULTANT  CORRESPOND WITH BOTH LOCAL , NATIONAL AND INTERNATIONAL SUPPLIERS AND UNDERSTAND HOW THEY OPERATE  SALES ANALYSIS REPORT AND WEEKLY MOM PLUS SLA REMINDER TO SALES AND KEY ACCOUNT SPECIALIST MAILING GROUP  USAGE OF THE CORRECT PRICING STRUCTURE AS SET OUT BY THE COMPANY  ABLE TO KEEP TRACK ON CRM FOR ALL SALES ORDERS , SALES ANALYSIS PURCHASE ORDERS , INVENTORY & PURCHASE ORDER RECEIPTS Show less



TrackBox Technologies PTY (LTD)

• Durban Area, South Africa

• Emergency Call Centre Operator

  • Mar 2016 - Dec 2018

  My job is take calls and determine if it is an emergency, and if so, if it requires either police or EMS and fire services. Armed with basic information on the nature of the emergency and where services are needed, ERPC call takers then transfer callers to the correct emergency provider. ERPC call takers are the logistical experts of the ERPC system, as they are responsible for expeditiously answering and transferring all calls that come in requesting emergency services. My job is take calls and determine if it is an emergency, and if so, if it requires either police or EMS and fire services. Armed with basic information on the nature of the emergency and where services are needed, ERPC call takers then transfer callers to the correct emergency provider. ERPC call takers are the logistical experts of the ERPC system, as they are responsible for expeditiously answering and transferring all calls that come in requesting emergency services.



CMH Car Hire/ CMH Kempster ford

• Durban Area, South Africa

• Car Rental Agent / Junior Service Ad visor

  • Feb 2015 - Dec 2015

  • Opening of job cards • Confirm inspection of customer's vehicle with them and prepare work order for needed repairs • Thoroughly explain work performed and charges to the customer • Prepare a repair order showing time, costs and labour estimate of service • Update the flows & movements of vehicles • Assist in customer relations department • Making car rental reservations • Opening new corporate accounts • License discs renewals • Assist in operating a busy switchboard • Follow up on customers experience with the car rental Show less



Sunbakes

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Internal Sales

  • Oct 2008 - Dec 2014

   MANTAINNG OUTSTANDING CUSTOMER SERVICE AND EXCELLENT RELATIONS  CAPTURE AND LOADING ORDERS FROM CUSTOMER VIA TELEPHONE/EMAIL  MANAGING CUSTOMER BACK-ORDERSAND PDATING ALL RELEVANT PARTIES  ADMINISTRERING AND MAINTAINING ALL DOCUMENTS PERTAINING TO OUR CUSTOMERS ORDERS  CO-ORDINATING DELIVERY REQUIREMENTS WITH THE DISTRIBUTION TEAM  ENSURING THAT OUR DELIVERIERS ARE MADE IN ACCORDANCE WITH OUR OBJECTIVE OF SATISFYING OUR CUSTOMERS REQUIREMENTS.  PROVIDING REPORT DAILY, WEEKLY AND MONTHLY  PREPARING PRICE INCREASE LETTERS  MAINTAIN UPDATING CUSTOMERS INFORMATON  ENSURE DAILY SALES TARGET ARE ACHIEVED AND GROW SALES.  SEND CUSTOMERS INVOICES AND FOLLOW UP ON PAYMENTS PRIOR TO COLLECTION OR DELIVERY OF ORDERS  CARRY OUT DAILY AND WEEKLY BALANCING /CASHUP Show less