Experience

Royal Network Properties

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Sales And Marketing Specialist

  • Aug 2023 - Dec 2023

  Dubai, United Arab Emirates • Increased Property Inquiries/Sales by 25%: Executed campaigns leading to a 25% rise in property inquiries/sales over 6 months. • Facilitated 20% Growth in Property Listings/Sales Conversions: Collaborated with agents, achieving a 20% increase in listings or improved sales conversions. • Generated 30% Rise in Online Leads/Engagement: Managed digital initiatives, resulting in a 30% increase in online leads or improved engagement. • Improved Strategies for 15% Higher ROI: Analyzed… Show more • Increased Property Inquiries/Sales by 25%: Executed campaigns leading to a 25% rise in property inquiries/sales over 6 months. • Facilitated 20% Growth in Property Listings/Sales Conversions: Collaborated with agents, achieving a 20% increase in listings or improved sales conversions. • Generated 30% Rise in Online Leads/Engagement: Managed digital initiatives, resulting in a 30% increase in online leads or improved engagement. • Improved Strategies for 15% Higher ROI: Analyzed trends, optimizing approaches for a 15% increase in ROI. Show less



Liwa Coffee Roastery محمصة ليوا للقهوة

• United Arab Emirates
• Food & Beverages
• 1 - 100 Employee

• Customer Support Representative

  • Jul 2022 - Aug 2023

  United Arab Emirates Main duties performed: • Managed customer interactions via phone, email, and chat, ensuring timely resolution and accurate information. Call/contact centre operator • Processed orders with precision, collaborating with Sales for pricing and seamless fulfillment. Sales increased to 180% within 10 months • Resolved concerns effectively, enhancing brand image and customers satisfaction. Processed complaints and issues related to products/services. • Oversaw Delivery companies ( UPS… Show more Main duties performed: • Managed customer interactions via phone, email, and chat, ensuring timely resolution and accurate information. Call/contact centre operator • Processed orders with precision, collaborating with Sales for pricing and seamless fulfillment. Sales increased to 180% within 10 months • Resolved concerns effectively, enhancing brand image and customers satisfaction. Processed complaints and issues related to products/services. • Oversaw Delivery companies ( UPS, Jeebly, First flight). E-commerce executive. Controled Shopify, social media and created weekly Blogs. • Handled B2B platform (Amazon, Talabat, Noon, Kaso, Deliveroo, Supy) and validated commercial documentation (proposals, bids, invoices) • Assisted operation manager in covering office administration. Show less



MINEC

• Marketing Coordinator

  • Sep 2020 - Aug 2023

  • Drove 25% Engagement Increase: Executed digital campaigns resulting in a 25% rise in client engagement over a 6-month period. • Coordinated 20% Traffic Growth: Facilitated cross-team collaboration, achieving a 20% increase in website traffic through synchronized marketing efforts. • Grew Social Media by 30%: Managed platforms, resulting in a 30% increase in followers and improved brand visibility. • Optimized Strategy by 15%: Analyzed data, leveraging insights to improve strategies… Show more • Drove 25% Engagement Increase: Executed digital campaigns resulting in a 25% rise in client engagement over a 6-month period. • Coordinated 20% Traffic Growth: Facilitated cross-team collaboration, achieving a 20% increase in website traffic through synchronized marketing efforts. • Grew Social Media by 30%: Managed platforms, resulting in a 30% increase in followers and improved brand visibility. • Optimized Strategy by 15%: Analyzed data, leveraging insights to improve strategies and increase ROI by 15%. Show less



Suzuki Motor Corporation

• United Kingdom
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Commercial Sales Manager

  • Nov 2015 - Aug 2020

  • Delivered 20% Sales Increase: Led strategic plans, elevating commercial vehicle sales by 20%. Surpassed targets by 15% consistently. • Boosted Satisfaction by 25 Points: Cultivated relationships, expanding market reach and increasing satisfaction by 25 NPS points. • Secured 30% Market Growth: Innovated sales strategies, achieving 30% growth in a competitive market segment. • Enhanced Team by 20%: Implemented training, boosting team skills by 20% and increasing client retention by 15%.



LA PROPRETTE ( Real estate)

• Sales Marketing Manager

  • Jan 2012 - Jul 2015

  Cotonou, Littoral, Benin Main duties performed: • Researched new markets and customer needs for sales cycle & pipeline. • Increased qualified leads by 25% quarterly through outreach. • Achieved 90% of quarterly sales targets with team meetings. • Maintained 50 active listings with 90% client satisfaction. • Expanded network by 20%, recognized area specialist within a year. • Recruited salespeople and facilitate their onboarding and training.