Guendalina Rastelli
Marketing, Communication & Clients Services Coordinator at SEA Prime SpA- Claim this Profile
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Italiano Native or bilingual proficiency
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Inglese Full professional proficiency
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Spagnolo Elementary proficiency
Topline Score
Bio
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Credentials
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IELTS
British CouncilMay, 2014- Sep, 2024 -
CAE Advanced Level C1.2
British CouncilJan, 2014- Sep, 2024 -
ECDL “European Computer Driving Licence”
Università degli Studi di Milano-BicoccaJan, 2012- Sep, 2024
Experience
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SEA Prime SpA
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Italy
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Airlines and Aviation
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1 - 100 Employee
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Marketing, Communication & Clients Services Coordinator
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Feb 2022 - Present
- Social media content creator (Linkedin, Instagram, GoogleMyBusiness)- Press releases, media kit, photographic material and newsletter management- Website content management - Coordinator of a team of 10 professionals dedicated to hospitality in the two infrastructure of the company- Planning and supervision of sector events and exhibitions- Creation of online and offline content strategies and communication plans- Development of earned, owned and paid media content in line with corporate strategies- Marketing material management: company presentations, brochures, signage and gadgets, verifying their relevance to target and corporate identity- Collaboration in defining the brand identity- Active collaboration with the communication agency regarding communication objectives and targets to be intercepted- Participation in the definition of communication strategies including online advertising and traditional ATL media- Design and planning of promotional campaigns and market launch of new services Show less
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Commercial
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May 2018 - Feb 2022
- Social media content creator (Linkedin, GoggleMyBusiness)- Press releases, media kit, photographic material and newsletter management- Website content management - Planning and supervision of sector events and exhibitions- Creation of online and offline content strategies and communication plans- Development of earned, owned and paid media content in line with corporate strategies- Marketing material management: company presentations, brochures, signage and gadgets, verifying their relevance to target and corporate identity- Collaboration in defining the brand identity- Active collaboration with the communication agency regarding communication objectives and targets to be intercepted- Participation in the definition of communication strategies including online advertising and traditional ATL media- Design and planning of promotional campaigns and market launch of new services Show less
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Sales & Account Manager
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Jul 2017 - May 2018
- Account management - Planning and participation in events - Website content management - KPI monitoring to guarantee the achievement of the commercial targets set - Analysis of market sector trends and identifying new business opportunities - Presentations and proposals of products and services offered by the company to clients - Commercial negotiations with existing customers - Management of sale activity to increase turnover - Participation in promotional events - Account management - Planning and participation in events - Website content management - KPI monitoring to guarantee the achievement of the commercial targets set - Analysis of market sector trends and identifying new business opportunities - Presentations and proposals of products and services offered by the company to clients - Commercial negotiations with existing customers - Management of sale activity to increase turnover - Participation in promotional events
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Four Seasons Hotels and Resorts
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Canada
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Hospitality
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700 & Above Employee
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Sales & Communication Agent
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Jul 2015 - Jul 2017
- Customer care, sales volumes and planned revenue objectives satisfaction - Building strong relationships both with clients and third party agencies- Customer loyalty, through proactive management of individual needs, dispute resolution, claims management and troubleshooting- Commercial negotiations management- Efficient communication both with clients and prospects promoting offer packages- Use of programs (Alterego and Opera) to update the company database- Performing electronic transactions Show less
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Sales & Communication Intern
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Mar 2015 - Jul 2015
- Customer care, sales volumes and planned revenue objectives satisfaction - Building strong relationships both with clients and third party agencies- Customer loyalty, through proactive management of individual needs, dispute resolution, claims management and troubleshooting- Commercial negotiations management- Efficient communication both with clients and prospects promoting offer packages- Use of programs (Alterego and Opera) to update the company database- Performing electronic transactions Show less
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Iluna USA
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United States
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Retail Apparel and Fashion
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Production Development Specialist
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Sep 2014 - Mar 2015
- Current collection inventory organization - Analysis of market trends for future collections development - Assistance in new collection development - Database update to optimize the materials order - Current collection inventory organization - Analysis of market trends for future collections development - Assistance in new collection development - Database update to optimize the materials order
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Comune di Milano
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Government Administration
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700 & Above Employee
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Communication Assistant
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Sep 2010 - Jun 2014
- Communication specialist with children (6-13) with disabilities - Communication specialist with children (6-13) with disabilities
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Fiera Milano SpA
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Italy
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Events Services
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400 - 500 Employee
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Customer Care Assistant & Translator
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2011 - 2014
- Customer care service - Translator assistance at the booth in english and spanish - Customer care service - Translator assistance at the booth in english and spanish
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Production Development Specialist
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Sep 2011 - Mar 2012
- Current collection inventory organization - Analysis of market trends for future collections development - Assistance in new collection development - Database update to optimize the materials order - Current collection inventory organization - Analysis of market trends for future collections development - Assistance in new collection development - Database update to optimize the materials order
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Education
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Università degli Studi di Milano-Bicocca
Laurea, Sociologia -
Liceo Classico G.Carducci, Milano