A Guadalupe Carrasco
Bilingual Call Center Lead at Foundation for California Community Colleges- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Sacramento, California, United States, US
Languages
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Spanish Native or bilingual proficiency
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Bio
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Credentials
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Quality Management Foundations
LinkedInSep, 2022- Nov, 2024 -
Customer Service Mastery: Delight Every Customer
LinkedInJul, 2022- Nov, 2024 -
Customer Service Strategy
LinkedInJul, 2022- Nov, 2024 -
Customer Service and Support During Economic Downturns
LinkedInJul, 2022- Nov, 2024 -
Customer Service: Motivating Your Team
LinkedInJul, 2022- Nov, 2024 -
Customer Service: Preventing Turnover
LinkedInJul, 2022- Nov, 2024 -
De-Escalating Conversations for Customer Service
LinkedInJul, 2022- Nov, 2024 -
Leading a Customer Service Team
LinkedInJul, 2022- Nov, 2024 -
Phone-Based Customer Service
LinkedInJul, 2022- Nov, 2024 -
Customer Service: Call Control Strategies
LinkedInJan, 2022- Nov, 2024 -
Customer Service: Managing Customer Expectations
LinkedInJan, 2022- Nov, 2024 -
Time Management: Working from Home
LinkedInJan, 2022- Nov, 2024 -
Enhancing Team Innovation
LinkedInOct, 2021- Nov, 2024
Experience
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Bilingual Call Center Lead
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Community
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