Guadalupe Hernandez
Interim Office Manager/Process Engineer I at Pankow Builders- Claim this Profile
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Bio
Experience
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Pankow Builders
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United States
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Construction
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100 - 200 Employee
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Interim Office Manager/Process Engineer I
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jul. de 2013 - - actualidad
Performs a variety of secretarial duties including keyboarding, formatting, editing documents, filing, answering telephones, faxing documents, creating correspondence, operating office equipment and organizing office communications. Train, develop, and conduct orientation for new hires. Maintains financial and statistical records including budget and payroll as assignedAssist in filling out and requesting W9 forms for new Business Partner setup in our companies Sys Aid system. Assists accounts payable with invoice processing. Monitor and enter daily hours and timesheets for various union employees. Answer client questions and resolve issuesResponsible for updating any new, returning, or terminated employees from our Office Extension list, Seating Chart, Monthly Parking checklist and Emergency contact list. Organize and maintain company databases and confidential records. Accurately files and delivers mail to all company departments and job sites. Schedule and confirms appointments for all company employees. Arrange and coordinate travel schedules and reservations. Accurately maintains nine conference room calendars and schedules meetings for employees on a daily basis. Deposits all company checks into corporate account. Accurately maintains all office expenses and associated office inventory. Responsible for creating all office and job site shipments. Coordinate office events birthdays, holidays and lunch meetings. Create Outlook business contacts for all employees and executives. Responsible for submitting check requests for building parking passes. Enters and approves various invoices for the corporate office, job sites and numerous departments into CMIC system for payment. Communicate with Building Management, Security Guard’s, Maintenance and the building Engineer for office needs. Orders all employees and company business cards, envelopes, letter head, etc. and supplies. Schedules service calls and maintains the supplies.
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Interim Office Manager/Processing Engineer I
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jul. de 2013 - - actualidad
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Administrative Assistant- Human Resources Department
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dic. de 2006 - abr. de 2013
• Managed invoices, returned incoming calls and emails efficiently.• Answered phones, faxed documents, created correspondence.• Accurately filed and delivered mail to all company departments.• Applies analytical and problem-solving skills by identifying and responding to employee’s needs.• Accurately maintained all employee files. • Scheduled and confirmed appointments.• Administered clerical duties to privately owned boutique hotel.• Shipped necessary documentation domestically and internationally. • Accurately managed employee time cards.
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Customer Service Representative
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jul. de 2004 - nov. de 2006
• Provided customer service in ensuring customer satisfaction.• Responsible for trouble shooting; identified problems and adjusting account abnormalities Strong clerical skills applied. • Conducted data entry, alpha/numeric filing, • Assisted with customer complaints.• Assisted customers with balance transfers and bringing their accounts back to current. • Provided customer service in ensuring customer satisfaction.• Responsible for trouble shooting; identified problems and adjusting account abnormalities Strong clerical skills applied. • Conducted data entry, alpha/numeric filing, • Assisted with customer complaints.• Assisted customers with balance transfers and bringing their accounts back to current.
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Education
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El Monte High School