Glorián M. Serrano-Ortiz

IT Tech Support at University of Puerto Rico-Mayaguez
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Location
PR

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Credentials

  • Computer Forensics Fundamentals
    Udemy
    Jul, 2022
    - Sep, 2024

Experience

    • Higher Education
    • 700 & Above Employee
    • IT Tech Support
      • Sep 2021 - Present

      Provide technical support by fixing computers, creating connections and cables for Ethernet, and assist in any technical issues that may arise. Provide technical support by fixing computers, creating connections and cables for Ethernet, and assist in any technical issues that may arise.

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Cybersecurity Engineer
      • May 2022 - Aug 2022
    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Jul 2020 - Sep 2021

      Provided exceptional service to the customer and delivering the best experiences through 2,000 sales transactions per month. Developed outstanding customer service skills by resolving customer needs and always ensuring customer satisfaction at Hardware Department. Provided exceptional service to the customer and delivering the best experiences through 2,000 sales transactions per month. Developed outstanding customer service skills by resolving customer needs and always ensuring customer satisfaction at Hardware Department.

Education

  • University of Puerto Rico-Mayaguez
    Bachelor of Engineering - BE, Computer Engineering
    2020 - 2025

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