Experience

METAL MEN

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Chief Technology Officer

  • Sep 2022 - Present

  I am leading the technology transformation of a 500-member men's group as it scales to 5,000 members in the next 3 years. I come at this role as a highly experienced and motivated technology product manager with a proven track record of success. Extending my disciplined approach to product development and product marketing into a role focused on technology development/operations and business outcomes has yielded tremendous benefits for the business and a huge boost in my personal job satisfaction. My responsibilities encompass the following: - Manage the integration and operation of our technology stack across 9+ cloud services - Deep knowledge of and operational management of: HubSpot (CRM), Recurly (subscriptions), Auth0 (SSO), Google Cloud Platform (automation and hosting), Zapier (automation), SendGrid (email), Slack (messaging), Cincopa (video), Mighty Networks (community messaging/events), and more. - Manage communications infrastructure and lead-to-member funnel architecture and operations - Ensure data integrity across all systems, implementing security and compliance measures - Lead technical strategy and managing product roadmap for the organization - Discover, research, and evaluate new solutions to improve efficiency, save money, and increase member satisfaction and retention - Manage remote design and development resources as well as all vendors implementing bespoke solutions Show less



Disinfo Academy

• Online Audio and Video Media

• Executive Director

  • May 2021 - Present

  You know how disinformation has become a gigantic problem throughout the world? From social media to mainstream media, everyone struggles to sort fact from fiction and useful information from propaganda. We aim to fix that … or at least make a dent in the problem. Disinfo Academy is a non-profit whose mission is to provide humanity with a practical understanding of disinformation techniques and the self-defense skills to protect themselves from manipulation. With this knowledge, society will become savvy consumers of information enabling everyone to make good decisions in their own best interest. Show less



Al Jazeera Media Network

• Qatar
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Principal Product Manager

  • Oct 2017 - May 2021

  My core objective in this role was to define, execute, and deliver a global product roadmap that brings great value to Al Jazeera’s audience worldwide. I worked with senior leaders to develop the strategy and vision for Al Jazeera's Digital Division, and personally developed and maintained product roadmaps and features for websites, mobile apps, content management systems, and much more. My role was inherently cross-functional, working closely with engineering, editorial/content, business development, legal, design, operations, finance and executive teams to bring Al Jazeera's new media experiences to the world. Show less



Browsium, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• President

  • Jan 2011 - Oct 2017

  Managed technology strategy and business operations for Browsium’s browser management software business, which successfully sells solutions to large enterprise IT organizations worldwide. Led teams responsible for software development, sales, product management, marketing/PR, partner programs, finance, consulting, and support. Core focus of my day-to-day role was Product Manager / Product Owner, guiding an Agile software development team through dozens of product releases in 7 years. Incubated the company, raised seed capital, and grew revenue from and the team from zero to a highly successful enterprise. Show less



MOD Systems

• United States
• Software Development
• 1 - 100 Employee

• VP of Product Marketing

  • Mar 2010 - Dec 2010

  Lead product management and marketing of MOD System’s Retail Digital Entertainment Platform. MOD's solution was an innovative content distribution system that enabled retailers to deliver digital entertainment to consumers at retail locations via self-service, touch-screen kiosks. Worked daily with the engineering team to create and review specifications and development plans to ensure the products met customer needs. Developed joint go-to-market strategies with MOD’s key partner NCR and engaged with the sales team, press, and end customers to build market awareness and drive adoption of MOD’s system. Show less



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Director of Product Management, Windows 7 Hardware Ecosystem

  • Jan 2008 - Mar 2010

  Developed and executed business strategy and marketing programs for the Windows 7 hardware ecosystem. Defined to-partner value propositions, developed and delivered influencer campaign to press and analysts, and launched marketing campaigns to showcase Windows 7 hardware compatibility, hero digital media, and productivity devices. Also lead Windows 7 system and device logo marketing programs, managed business strategy, technical product requirements, and the launch of the Windows 7 Compatibility Center. Show less

• Director of Product Management, Windows Client & Internet Explorer

  • Jul 2003 - Dec 2007

  Built business case, defined product strategy, and drove worldwide launch of new version of Microsoft’s flagship web browser, Internet Explorer. Managed team of 10 and a multimillion-dollar marketing budget to garner recommendation from top 20 influential press and analysts. These efforts stabilized Internet Explorer usage share after years of stagnating development and declining usage, and achieved 30% penetration of IE7 within 6 months of shipping. Also lead the Windows communications strategy for the Microsoft Security Response Center and developed competitive analysis to support Windows business and technical objectives vs. Linux. Show less

• Director of Product Management, Windows Media Technologies

  • Jan 1998 - Jun 2003

  Managed product strategy and marketing/PR execution for Microsoft’s Windows Media platform, focusing on media servers and digital rights management. Incubated NetShow streaming media technology through brand transition to Windows Media, which eventually achieved market leadership in media players, formats, and servers. Built marketing team to establish Windows Media in the enterprise communications and training segment and launched a highly acclaimed set of authoring tools.

• Lead Product Manager, Windows NT Server

  • Mar 1996 - Dec 1997

  Led the worldwide launch of Windows NT Server 4.0, driving sales force and partner communications and redesigning the web site on microsoft.com. Developed the first UNIX interoperability and competitive strategy for Microsoft’s server group. Drove initial phase of the acquisition of a UNIX tools company to build Microsoft Services for UNIX product line.



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Product Line Manager, Network Operating Systems

  • Dec 1992 - Feb 1996

  Responsible for defining the product strategy, business strategy, and marketing plan for Apple’s network operating system -- AppleShare. Built a team of product managers, managed marketing and headcount budgets, and interfaced with channel and marketing communications organizations to ensure market success for the product line, primarily in the media industry among media production and publishing customers. Led product introduction team for release of four new versions of Apple’s LAN Services products and led strategy and product plan development for Apple’s Internet-based mail, messaging, and file server products. Show less



Fretlight Guitar

• Manufacturing
• 1 - 100 Employee

• Vice President Marketing

  • Oct 1991 - Nov 1992

  Ran sales and marketing operations for Optek Music System's Fretlight Guitar. Ran sales and marketing operations for Optek Music System's Fretlight Guitar.



International Business Software

• Belgium

• Product Manager

  • Jan 1990 - Oct 1991

  Product manager for Dataclub virtual file server. Product manager for Dataclub virtual file server.


Stanford Telecom
• Telecommunications
• 1 - 100 Employee
• Software Engineer

  • 1986 - 1988