Gráinne Berrill
Coordinator at Drogheda Implementation Board- Claim this Profile
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Bio
Credentials
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Place Based Leadership Development Programme
Dept of Rural and Community Development -
SROI Accredited Practitioner (Attendance Certificate)
The SROI Network Limited -
Train the Trainer - FETAC Level 6
FETAC (Further Education and Training Awards Council)
Experience
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Drogheda Implementation Board
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Ireland
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Government Administration
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1 - 100 Employee
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Coordinator
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Dec 2021 - Present
Drogheda Implementation Board is the core driver and implementer of change associated with the implementation of the recommendations of the report Drogheda: Creating a Bridge to a Better Future commissioned by the Department of Justice in 2020 and the subsequent Drogheda Report Implementation Plan. Drogheda Implementation Board is resourced by the Department of Justice through Dormant Accounts funding and supported and hosted by LMETB. Drogheda Implementation Board is the core driver and implementer of change associated with the implementation of the recommendations of the report Drogheda: Creating a Bridge to a Better Future commissioned by the Department of Justice in 2020 and the subsequent Drogheda Report Implementation Plan. Drogheda Implementation Board is resourced by the Department of Justice through Dormant Accounts funding and supported and hosted by LMETB.
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Louth Volunteer Centre
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County Louth
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Manager
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Apr 2016 - Dec 2021
Louth Volunteer Center (LVC) promotes and supports volunteering across County Louth. LVC offers a free placement service to both volunteers and organisations in the not-for-profit service whilst also working to enhance the quality of volunteering across the county. LVC is an independent organisation, funded by the Department of Rural and Community Development, is a member of a network of 21 Volunteer Centres and 7 Volunteer Information Services across Ireland and is an affiliate of Volunteer Ireland. Reporting directly to the Board of Directors with overall responsibility for the management of Volunteer Centre operations and services across County Louth. Effectively manage annual operational budget .Lead the development and implementation of a volunteer strategy for the County. Recruit and provide regular supervision and support to staff and volunteers within the Centre. Produce and submit reports to core funder (DRCD). Source, apply for and secure alternative, appropriate, funding streams. Show less
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WALK
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Ireland
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Civic and Social Organizations
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1 - 100 Employee
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Co-ordinator
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Jan 2013 - Apr 2016
WALK is an innovative, forward thinking organisation that is renowned for leading change within the community and voluntary sector and is highly recognised for its commitment to the provision of superior quality services. WALK PEER Programme is funded by the Department of Social Protection and the European Social Fund under the Disability Activation Project. WALK PEER (Providing Equal Employment Routes) is a unique programme which supports young people aged 16-24 to access mainstream employment, education and training. Successfully delivered and ESF funded employability skills project. Sourced, applied for, secured and successfully delivered on funding through UlsterBank's Skills and Opportunities project. Develop and manage the provision of a high quality, cost effective service. Lead and motivate a team of committed professionals to achieve targets within specified timeframes. Develop an effective reporting and communication system to ensure appropriate and timely reporting and monitoring of key performance indicators. Determining staff and programme resources. Develop and implement procedures, policies and strategies to fit within the philosophy and objectives of the organisation. Responsible for budget management, participant recruitment, and training development. Show less
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Business in the Community Ireland
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Ireland
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Non-profit Organizations
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1 - 100 Employee
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Training & Employment Officer
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Oct 2011 - Jan 2013
Provided individual support to people with multiple barriers to overcome these obstacles so as to determine and attain their own vocational path. Interviewed and assessed potential participants referred to programme. Canvassed and created links with employers/training agencies to provide placements and other opportunities to Ready for Work participants. Exceeded annual progression targets (into employment, education and training) Produced monthly, quarterly and annual statistics & reports for funders and BITCI board; Reviewed performance data to monitor and measure progression and productivity. Created and managed innovative career, personal and resilience development initiatives. Gave presentations in relation to programme at events; arranged and facilitated business meetings between Ready for Work team and potential supporting companies. Participated in organisation teams such as the Health & Safety team, Social Media group and a focus group for internal communications Identified and prepared submissions for funding opportunities on behalf of the programme. Delivered specialised work preparation training Show less
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County Louth VEC
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County Louth
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FETAC Level 5 Tutor
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Mar 2010 - Apr 2012
Designed and delivered integrated educational and career planning programme to fit needs of specific groups of learners. Liaised with employers and voluntary agencies in the provision of work placements to learners. Provide back up support to both learners and supervisors/mentors throughout work experience programme. Supported the progression of learners into further education and training and/or employment. Ensured course materials and learner work adhered to accreditation expectations. Show less
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Information Officer
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Mar 2008 - Oct 2011
Established and developed an holistic, client-centred, guidance and information service for individual clients and groups of adult learners Supported adult learners from specific target groups, the majority of whom were marginalised from the mainstream labour market, in their educational and career progression choices. Developed partnerships and networking links with local agencies working in education, training and welfare services; Established Dundalk Education & Training Network. Keep accurate records and prepare regular returns and submissions to Department of Education and Co. Louth VEC. Assumed responsibility for the management of project finances. Liaised with adult education programme co-ordinators to enhance service provision and provide an integrated curriculum of learning, guidance and progression. Designed and delivered career adaptability programmes for learners in specific adult education programmes Member of Louth VEC Website Development Team Delivered training to adult education tutors in social media and the use of assistive technology/ICT in training/education. Show less
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BoyleSports
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Ireland
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Gambling Facilities and Casinos
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500 - 600 Employee
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Marketing & Customer Relations Executive
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Feb 2002 - Nov 2007
Managed CRM and direct marketing campaigns to on- and off-line customers. Developed new strategies for customer retention. Responsible for copywriting and design of electronic and print communication with customers. Created and managed customer satisfaction surveys. Accountable for annual direct marketing budgets.
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Customer Service Manager (Remote Betting Services)
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Feb 2002 - Nov 2007
Established customer service department– including creation and development of all departmental policies, systems and procedures. Management of the customer service and call centre teams (up to 70 staff), including rostering, training, appraisals, and recruitment of new staff.Directed and motivated team working within a pressurised environment.Brought new CRM system on-stream, designed test scripts with which to analyse performance of system and trained all customer staff on use of system.Represent Customer Service teams on project management groups; Participate in weekly call centre management meetings. Show less
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Education
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2009 - 2011
Dublin City University
MSc, Guidance & Counselling -
2008 - 2009
Maynooth University
Certificate, Adult Guidance -
1993 - 1996
University College Dublin
BA, English and Sociology
Community
