Experience

Infermedica
• Poland
• Hospitals and Health Care
• 100 - 200 Employee
• Senior Product Manager

  • Nov 2022 - Present

Omnipack
• Poland
• Transportation, Logistics and Storage
• 1 - 100 Employee
• Senior Product Manager

  • Jul 2021 - Oct 2022


Trans.eu Group

• Poland
• IT Services and IT Consulting
• 400 - 500 Employee

• Product Leader

  • Dec 2020 - Jul 2021

  Role overview:Managing a team of Product Owners, Product Designers, Researchers and Data Analysts for the company's primary product (largest freight exchange in Eastern Europe). Leading the processes of discovery, design and development. Being accountable for product vision and strategy. Shaping a culture of management by objectives and data & experimentation driven decision making. Main achievements: Increasing Customer Satisfaction Index by 25% and reaching the level of positive Net Promoter Score.Increasing customer retention by 4%.Increasing a number of formal transactions by 100%, resulting in higher security and happier customers. Show less

• Senior Product Manager

  • Jul 2018 - Dec 2020

  Role overview:Managing roadmap of product improvements during customer migration period. Establishing a product discovery process focused on identifying customer needs and metrics of customer success, based on data analysis, understanding of customer business processes, behavioral analysis and extensively utilised feedback process. Facilitating the adoption of new process within the product team and management, by designing tools and providing mentoring.Main achievements: Successfully leading the migration process of 60k users to a new web platform.Transitioning company's culture towards customer centricity by introducing extensively utilised processes of customer feedback, prototype testing and data analysis. Show less

• IT Business Analyst

  • Dec 2016 - Jul 2018

  Role overview:Being part of a team responsible for designing and specifying, from scratch, a new logistics platform. Actively participating in all phases of solution development. Communicating the solution vision and working closely with UX team to design the best customer experience. Cooperating with solution architects on establishing non-functional requirements and designing business oriented, future-proof architecture. Creating functional documentation and supporting developers with business expertise and quality assurance. Designing and maintaining documentation repository for tracking dependencies in a large scale project.Main achievements: Delivering a fully functional web-based platform that allows to digitize large number of business processes for customers in Transport & Logistics industry. Show less



Credit Suisse

• Switzerland
• Banking
• 700 & Above Employee

• Business Analyst

  • Apr 2014 - Dec 2016

  Key Responsibilities: Business Analysis responsibilities in development of cross-asset trading platform, including: • Requirements elicitation for new functionalities, • Creating functional specifications with usage of UML, • Designing Graphical User Interface, • Creating knowledge base for the project, • Providing trainings for users and teammates. Quality Assurance responsibilities, including: • Creating test cases for both existing and new functionalities. • Planning, coordinating and executing regression and user acceptance testing processes, • UI testing automation. Show less