Grzegorz Marchewka

Senior Technical Consultant at Engage ESM Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Radom, Mazowieckie, Poland, PL

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Przemysław Marek

Grzegorz is a proactive and tireless contributor who would make a great addition to any team. His an expert in BMC Remedy ITSM and BMC Atrium Orchestrator. He also knows ITIL best practices. He is a fast learner that's why I haven't hear that there's an area in IT that Grzesiek is affraid. Despite of his great knowledge he has no problem with knowledge transfer to other people in team - people like listen to him. Grzegorz completed his assignments on time with quality and never failed to add a creative touch when appropriate. I would highly recommend him for any position, as he naturally rises to the occasion when presented with something he is passionate about.

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Credentials

  • ServiceNow Micro-Certification - Agile and Test Management Implementation
    ServiceNow
    Jul, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification - Application Portfolio Management
    ServiceNow
    Jul, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification - Asset Models Management
    ServiceNow
    Jul, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification - Automated Test Framework
    ServiceNow
    Jul, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification - CSM with Service Management for Implementers
    ServiceNow
    Jul, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification - Flow Designer
    ServiceNow
    Jul, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification - IntegrationHub
    ServiceNow
    Jul, 2019
    - Oct, 2024
  • ServiceNow Certified Implementation Specialist – Customer Service Management (Madrid)
    ServiceNow
    Jun, 2019
    - Oct, 2024
  • ServiceNow Certified Implementation Specialist – Human Resources (Madrid)
    ServiceNow
    Jun, 2019
    - Oct, 2024
  • ServiceNow Suite Certification - CSM Professional
    ServiceNow
    Jun, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification – Agent Intelligence
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification – Enterprise Onboarding and Transitions
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification – HR Integrations
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification – Performance Analytics
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServiceNow Micro-Certification – Virtual Agent
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServiceNow Suite Certification - HR Enterprise
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServiceNow Suite Certification - HR Professional
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServiceNow Suite Certification - ITSM Professional
    ServiceNow
    May, 2019
    - Oct, 2024
  • ServcieNow Micro-Certification – ServiceNow Platform Subscription Model
    ServiceNow
    Apr, 2019
    - Oct, 2024
  • ServiceNow Certified Implementation Specialist - IT Service Management (Madrid)
    ServiceNow
    Dec, 2017
    - Oct, 2024
  • ServiceNow Certified System Administrator (Madrid)
    ServiceNow
    Dec, 2017
    - Oct, 2024
  • ITIL V3 Foundation Examination
    EXIN your ICT competence partner
    Sep, 2009
    - Oct, 2024
  • ServiceNow Certified Implementation Specialist
    ServiceNow
    Sep, 2017
    - Oct, 2024
  • ServiceNow Change Management Technical Accreditation
    ServiceNow
    Aug, 2017
    - Oct, 2024
  • ServiceNow Incident Management Technical Accreditation
    ServiceNow
    Jul, 2017
    - Oct, 2024
  • ServiceNow Problem Management Technical Accreditation
    ServiceNow
    Aug, 2017
    - Oct, 2024

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Senior Technical Consultant
      • Apr 2017 - Present

    • Sweden
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • BMC Remedy ITSM Consultant
      • Dec 2015 - Apr 2017

    • BMC Remedy & ITSM Consultant
      • Dec 2012 - Nov 2015

      Multiform projects for Clients like: Advicom Sp. z o. o., PGNiG, PSE. - Customer service support - Preparing Service Catalog according to customer IT department offering - Configuration SRM module - Implementing SRM Advanced Interface Forms - Creating new BIRT ITSM reports - Translating standard BIRT ITSM reports - Converting reports from Crystal Reports to BIRT technology - Modifications based on functional requirement - Modifications of standard and customer specific application functionalities - Participation in the project of upgrading ARS platform and ITSM application to version 8.1. - Feasibility study, upgrade methodology development - BMC Remedy ARS platform installation / upgrade - Training in BMC Remedy ARS - Training in BIRT reports creating Show less

  • Mansystem Polska
    • Radom, woj. mazowieckie, Polska
    • BMC Remedy Consultant & Developer
      • Jan 1999 - Dec 2011

      Multiform projects for Clients like: Inteligo Financial Services S.A., BGŻ S.A., Raiffeisen Bank Polska S.A., Computerland Polska. - Implementing ERP BaaN System (Sales & Distribution) - Developing Remedy ARS applications - Customer requirements analysis - Developing customized web interface - Documentation preparation - Preparing and populating polish version of Mansystems ExpertDesk application - Creating new modules/functionalities of ExpertDesk - Creating custom HelpDesk application - Integrating ARS with other systems - Customer service support - Training for Clients Show less

  • International Tobacco Machinery Poland Ltd.
    • Radom, woj. mazowieckie, Polska
    • IT Specialist
      • Jan 1996 - Jan 1999

      Implementing and integrating with others systems ERP BaaN system, creating internal software. Implementing and integrating with others systems ERP BaaN system, creating internal software.

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