Growth Marketing Manager

• Jun 2023 - Present

Freelance Marketing

• Oct 2022 - May 2023

Project Manager

• Apr 2022 - Sep 2022

Project ideation and planning - Activities, Resources, Milestones Mentoring and Leading with team building, right communication and rewarding productivity. Cost estimation and budget development Risk management and problem solving Monitoring project progress Performance evaluation and reporting Ensuring stakeholder satisfaction Project ideation and planning - Activities, Resources, Milestones Mentoring and Leading with team building, right communication and rewarding productivity. Cost estimation and budget development Risk management and problem solving Monitoring project progress Performance evaluation and reporting Ensuring stakeholder satisfaction

Product Manager

• Apr 2022 - Sep 2022

Communicating clear vision and strategy to the team Search out, gather, handle, and prioritize customer needs and wants. Market buyer Research and competitor analysis. Determining metrics for success, Collecting and interpreting customer feedback Using the vision of the company and the desired outcome of the product to set a product roadmap and an overall production strategy to implement the vision and goals. Determining product features Coordinate cross-functional teams to ensure all team members are on the right page. Show less

Head of Operations

• Aug 2021 - Mar 2022

Plan, organize, and streamline company operations through process setting and team meetings.Formulating strategy, improving performance, and resources, and securing compliance.Perform quality controls and monitor production KPIsFind ways to increase the quality of customer service, market Research, End to End process management.Evaluate, implement, and manage marketing systems and integrations with related technologies required to launch and run campaigns.Help the organization evolve its marketing practices and adopt new solutions.Educate the team on technology processes and best practices in client servicing. Show less

Head - Campaign & SEM

• Jun 2020 - Jul 2021

Conduct day-to-day project coordination, planning, and implementation across multiple teams (service and product industry)Successfully spearhead campaigns on social media and search engine platforms and monitor KPIs such as redirects, click rate, and bounce rate.Identify the company’s buyer persona to better target.Achieve maximum ROI in paid search campaigns using analysis of dataDevelop benchmark metrics to measure the results of campaignsEffectively manage campaign expenses by staying on budget٫ appropriately estimating monthly costs٫ and reconciling any discrepancies that may arise. Show less

Digital Marketing Manager

• Nov 2018 - May 2020

Working on social media platforms building the brand image and ORM.Using PPC campaigns, Facebook campaigns, Webmaster tools for brand growthMonitor the online presence of the company’s brand and engage with users, strengthening customer relationships.

Digital Marketing Executive

• Jan 2016 - Sep 2018

Marketing plans and execution (Online & Offline) Successfully spearhead campaigns on social media and search engine platforms Using PPC campaigns, Facebook campaigns, Webmaster tools for brand growth Monitor online presence of company’s brand and engaged with users, strengthening customer relationships. Monitor and follow up the franchise business and make new franchises all over Tamil Nadu. Maintain engagement with clients through monthly progress meet. Consolidating and monitoring all administration process. Show less

Technical and Customer Lead Support Engineer

• Jul 2013 - Nov 2015

Quotation and Proposal development for companies. Interface with product support groups and development groups to facilitate case resolution Devising customer profile reports, understanding user base and user workflows, top issues, site visits, etc. Encourage customer feedback and escalate major, elusive, or recurrent issues that affect customer satisfaction Perform on-site/remote customer support when required Help grow team expertise through knowledge sharing (showcases, presentations, technical blogs) Interpret customer needs, assess the impact on the customer, and prioritize accordingly Provide feedback to development and quality teams and participate in Quality Audits Client Relationship Monitoring Delivery Quality Performance forecasting and monitoring Report Generation Show less