Experience

Utah Youth Soccer Association
• United States
• Spectator Sports
• 1 - 100 Employee
• Soccer Referee

  • Feb 2023 - Present


Observe.AI

• United States
• Software Development
• 100 - 200 Employee

• Enterprise SDR

  • Sep 2022 - Present

  Lehi, Utah, United States 2023 Q3: 100% (with 1-month paternity leave) 2023 Q2: 218% 2023 Q1: 118% 2022 Quota Attainment: 125% Observe.AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industry’s most accurate AI engine that analyzes 100% of interactions across channels, Observe.AI maximizes agent performance, pinpoints new revenue and coaching opportunities, and up-levels quality assurance and compliance. Observe.AI’s powerful workflow automation… Show more 2023 Q3: 100% (with 1-month paternity leave) 2023 Q2: 218% 2023 Q1: 118% 2022 Quota Attainment: 125% Observe.AI is the leading conversation intelligence platform for boosting contact center performance. Built on the industry’s most accurate AI engine that analyzes 100% of interactions across channels, Observe.AI maximizes agent performance, pinpoints new revenue and coaching opportunities, and up-levels quality assurance and compliance. Observe.AI’s powerful workflow automation allows contact centers to apply meaningful insights and take action at speed and scale. The result is stronger business outcomes, such as better customer experience, higher revenue, and better retention. Observe.AI is trusted by hundreds of customers and partners across industries – including Pearson, 23andMe, Accolade, Group 1 Automotive, and Public Storage – and is backed by Softbank Vision Fund 2, Zoom, Menlo Ventures, Scale Ventures, and Nexus Ventures. Observe.AI is headquartered in San Francisco with offices in Bangalore, India. For more information, please visit www.observe.ai. Show less



Aktify

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Enterprise SDR

  • Dec 2021 - Sep 2022

  Lehi, Utah, United States 2022 Quota Attainment: 172%

• Enterprise SDR

  • May 2021 - Dec 2021

  Lehi, Utah, United States 2021 Quota Attainment: 138%



Missionary Training Center

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Marketing & Public Relations Specialist

  • Apr 2018 - May 2021

  Provo, Utah Area » Converted 4000+ successful inbound leads into the portfolio of clients » Created 70+ social media content with +30,000 likes and comments and +1M impressions » Oversaw the first month of the creation of 180+ Facebook pages and trained 7000+ individuals located in West and Southeast of the USA in their social media efforts including data analytics and advertisement. » Oversaw the creation of 120+ Facebook pages and trained near 5,000 individuals in Argentina, Brazil, Mexico, and Peru… Show more » Converted 4000+ successful inbound leads into the portfolio of clients » Created 70+ social media content with +30,000 likes and comments and +1M impressions » Oversaw the first month of the creation of 180+ Facebook pages and trained 7000+ individuals located in West and Southeast of the USA in their social media efforts including data analytics and advertisement. » Oversaw the creation of 120+ Facebook pages and trained near 5,000 individuals in Argentina, Brazil, Mexico, and Peru in their social media efforts including data analytics and advertisement. » Performed problem-solving and customer service in 4 different languages, English, Japanese, Portuguese, and Spanish Show less



Entrata

• United States
• Software Development
• 700 & Above Employee

• SEO Intern

  • Jan 2021 - Apr 2021

  Lehi, Utah, United States



CTR Crafts, LLC

• Project Manager Intern

  • Aug 2020 - Dec 2020

  Provo, Utah, United States » Grew sales revenue 4 times compared to last year's performance » Increased Facebook engagement by 2,189% in 3 months » Increased Instagram engagement by 513% in 2 months



Envision Utah

• United States
• Architecture and Planning
• 1 - 100 Employee

• Researcher

  • Jan 2020 - Apr 2020

  Provo, Utah, United States » Conducted 2 focus groups/in-depth interviews with 16 Utah residents to understand their perception of gas stations and air quality. » Analyzed data and identified key findings from 8 focus groups and 50+ surveys to identify consumer behaviors. » Identified research insights that helped raise awareness about air quality in Utah.



Brigham Young University

• United States
• Higher Education
• 700 & Above Employee

• Marketing Intern - BYU Athletics

  • Apr 2019 - Apr 2020

  Provo, Utah Area » Organized BYU Athletics’ participation on 10+ variety of events such as parades and Cougar Kick-off including working with sponsors, advertising and social media teams to increase attendance » Prepared BYU’s marketing participation in 50+ home women and men's volleyball and football games including BYU vs UTAH season opener » Beat the Smith Field House attendance record in men's volleyball game

• Translator for The Universe

  • May 2018 - May 2019

  Provo, Utah Area » Translate and give voice in Portuguese to the digital version of The Universe » Occasionally content creator as well



Fujitsu Portugal

• Portugal
• Information Technology & Services
• 700 & Above Employee

• IT Specialist

  • Sep 2017 - Oct 2017

  Lisbon Area, Portugal » Performed customer and support service through computing systems to Colombia and Portugal’s clients

• Teacher

  • Apr 2016 - Aug 2017

  Madrid Area, Spain » Trained +150 individuals the 6 weeks Spanish and Portuguese language program and religious principles to non-native speakers, 3 weeks training to natives » Translated and interpreted from English to Spanish and Portuguese