Grezen Soledad
Collections Manager at HC CONSUMER FINANCE PHILIPPINES, INC- Claim this Profile
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Bio
Michelle Candelaria-Santos
I have been working with Grezen for 4 years now, and I can say that she is a very pleasant person - as a boss, a mentee and a friend! Lime (her nickname) is full of determination and ideas to make sure that she meet and exceeds what is expected from her and her team. She has a positive "can do" attitude, which makes her an ideal team member and an asset to our organization. As a leader, she never fails to acknowledge and commend her team for their hard work and stands with them in conquering their challenges. She is definitely one of the best managers i have ever worked with!
John Nico Sanao
Grezen is one of the best supervisor I had in my 9 years of BPO experience. She has always been considerate, knowledgeable, and a great leader.
Michelle Candelaria-Santos
I have been working with Grezen for 4 years now, and I can say that she is a very pleasant person - as a boss, a mentee and a friend! Lime (her nickname) is full of determination and ideas to make sure that she meet and exceeds what is expected from her and her team. She has a positive "can do" attitude, which makes her an ideal team member and an asset to our organization. As a leader, she never fails to acknowledge and commend her team for their hard work and stands with them in conquering their challenges. She is definitely one of the best managers i have ever worked with!
John Nico Sanao
Grezen is one of the best supervisor I had in my 9 years of BPO experience. She has always been considerate, knowledgeable, and a great leader.
Michelle Candelaria-Santos
I have been working with Grezen for 4 years now, and I can say that she is a very pleasant person - as a boss, a mentee and a friend! Lime (her nickname) is full of determination and ideas to make sure that she meet and exceeds what is expected from her and her team. She has a positive "can do" attitude, which makes her an ideal team member and an asset to our organization. As a leader, she never fails to acknowledge and commend her team for their hard work and stands with them in conquering their challenges. She is definitely one of the best managers i have ever worked with!
John Nico Sanao
Grezen is one of the best supervisor I had in my 9 years of BPO experience. She has always been considerate, knowledgeable, and a great leader.
Michelle Candelaria-Santos
I have been working with Grezen for 4 years now, and I can say that she is a very pleasant person - as a boss, a mentee and a friend! Lime (her nickname) is full of determination and ideas to make sure that she meet and exceeds what is expected from her and her team. She has a positive "can do" attitude, which makes her an ideal team member and an asset to our organization. As a leader, she never fails to acknowledge and commend her team for their hard work and stands with them in conquering their challenges. She is definitely one of the best managers i have ever worked with!
John Nico Sanao
Grezen is one of the best supervisor I had in my 9 years of BPO experience. She has always been considerate, knowledgeable, and a great leader.
Credentials
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Lean Six Sigma Yellow Belt Certification
Home Credit PhilippinesDec, 2020- Oct, 2024
Experience
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HC CONSUMER FINANCE PHILIPPINES, INC
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Hospitality
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300 - 400 Employee
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Collections Manager
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Feb 2017 - Present
Manage a group of diverse and talented Collections Supervisors along with 100+ Credit Advisors Manage a group of diverse and talented Collections Supervisors along with 100+ Credit Advisors
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WNS Global Services
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Financial Services
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300 - 400 Employee
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Assistant Operations Manager
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Mar 2014 - Feb 2017
Manage the daily performance of a team of 15-20 agents for a leading Travel company in the US Manage the daily performance of a team of 15-20 agents for a leading Travel company in the US
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IBEX
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Germany
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1 - 100 Employee
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Customer Service Assistant
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Apr 2011 - Mar 2014
Chat travel consultant for one of the Largest Travel companies in the US Chat travel consultant for one of the Largest Travel companies in the US
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Transcom
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Technical Support Specialist
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Sep 2009 - Oct 2010
Technical support specialist for one of the Leading cable companies in the US Technical support specialist for one of the Leading cable companies in the US
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APAC Customer Service
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Telecommunications
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Customer Service Representative
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Jul 2007 - Jul 2009
Provide Benefits and eligibility of patients to Health Providers of one of America's Healthcare Providers Provide Benefits and eligibility of patients to Health Providers of one of America's Healthcare Providers
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Customer Service Representative
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Dec 2005 - Jul 2007
Inbound Sales Agent handling a Home TV Shopping account Inbound Sales Agent handling a Home TV Shopping account
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Education
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2009 - 2011
ICCT Colleges - Cainta
Bachelor of Engineering, Computer Engineering -
2002 - 2006
Mapúa University
Computer Engineering
Community
