Systems Administrator I

• Jan 2023 - Present

Information Technology Intern

• May 2022 - Feb 2023

-Instrumental in creating and innovating solutions in Salesforce to ensure our customer data and email communications are clean for use in the new marketing communication system during a system migration-Microsoft 365 administration - creating users adding and modifying groups, setting up mailboxes-Provided technical assistance and support for incoming queries and issues related to computer systems, software and hardware. -Resolved technical issues through extensive diagnostic testing, troubleshooting, repair, and replacement of faulty hardware components. -Developed effective backup strategies to ensure data was available in the event of outages or system failure. Show less

STEM Tutor

• Jan 2022 - Mar 2022

-Assisted students in developing critical thinking and problem-solving skills through innovative instructional strategies -Utilized assessments to analyze student data and adjust instruction accordingly -Cultivated an equitable learning environment that encouraged student autonomy and self-efficacy -Assisted students in developing critical thinking and problem-solving skills through innovative instructional strategies -Utilized assessments to analyze student data and adjust instruction accordingly -Cultivated an equitable learning environment that encouraged student autonomy and self-efficacy

Harvest Lab Technician Intern

• Aug 2021 - Nov 2021

-As a Lab Technician Intern at Constellation Brands, performed complex laboratory analyses to ensure product safety and quality in accordance with company protocols. -Monitored weekly operational processes in the lab including equipment maintenance, chemical inventory control, and general housekeeping. -Performed routine calibration and troubleshooting of analytical instruments in order to maintain data accuracy. -Analyzed product samples to evaluate flavor, color, aroma, clarity, and other characteristics. -Documented results of experiments in detailed reports while adhering to strict adherence to safety regulations. Show less

Undergraduate Research Assistant

• Jan 2021 - Aug 2021

-I collaborated with other members of the team over Zoom to plan, write and edit our research paper on the transmission of crafting knowledge over social media-I worked with my team members to analyze a database of forum posts stored in Excel to determine the best way to share hands-on craft knowledge online

Residential Advisor

• Aug 2018 - May 2021

-I fostered relationships between 40-50 students to improve their sense of community-I trained in conflict resolution to help students keep the peace with their roommates-I provided resources and information to students to help their adjustment to college-I met with my staff weekly to help them achieve their goals with their residents-I planned and implemented weekly programs to keep students involved

Team Member

• Aug 2016 - Aug 2020

-I autonomously ran the food counter at Target -I maintained high levels of customer service during a fast paced operation -I mastered the POS computer system to provide accurate pricing on all requests -I ordered stock and managed inventory to match the demand for products -I autonomously ran the food counter at Target -I maintained high levels of customer service during a fast paced operation -I mastered the POS computer system to provide accurate pricing on all requests -I ordered stock and managed inventory to match the demand for products

Team Member

• Aug 2017 - Jun 2018

-Adapted quickly to changing demands and priorities, remaining calm under pressure and efficiently multitasking to meet customer needs during peak dining hours -Demonstrated a strong work ethic, reliability, and punctuality, consistently adhering to schedules and demonstrating a commitment to the team's success -Contributed to the smooth flow of operations by assisting in inventory management, stock rotation, and monitoring of food supplies to minimize waste and maintain sufficient stock levels Show less