Experience

Ela Area Public Library District

• United States
• Libraries
• 1 - 100 Employee

• Reference Librarian

  • Sep 2020 - Present

• Information Desk Assistant

  • Jan 2018 - Sep 2020

  • Provides general reference and reader’s advisory service• Processes passport applications as a certified Passport Agent• Assists patrons with program enrollment and meeting room bookings• Trains patrons on library technology and performs troubleshooting



F.M. Johnson Archives and Special Collections, North Park University

• Chicago, Illinois

• Project Archivist

  • Feb 2019 - Jul 2019

  • Coordinated arrangement and description of archival collections according to professional standards and current archival procedures and the MPLP approach • Prepared original collection description in EAD using ArchivesSpace • Created and managed descriptive and technical metadata • Coordinated digitization of photographic slides using existing workflows and technology • Developed standards and workflows for archival processes related to photographic slides • Assisted with supervision of student workers in archives Show less



F.M. Johnson Archives and Special Collections, North Park University

• Chicago, Illinois

• Archival Assistant Internship

  • Sep 2018 - Nov 2018

  • Created technical workflows to digitize slide collection • Made recommendations for slide organization and classification • Digitized collections of photographic slides • Created technical workflows to digitize slide collection • Made recommendations for slide organization and classification • Digitized collections of photographic slides



Portico Benefit Services

• United States
• Financial Services
• 100 - 200 Employee

• Customer Care Advocate

  • Jul 2015 - Mar 2016

  • Understood and interpreted plan documents, summary plan descriptions, plan rules and procedures • Utilized technology systems and knowledge base to determine benefits eligibility, calculate member benefits and maintain account data on members and dependents • Utilized problem solving skills, business product knowledge, and required research to accurately analyze issues, determine appropriate action, and follow up on a timely basis • Understood and interpreted plan documents, summary plan descriptions, plan rules and procedures • Utilized technology systems and knowledge base to determine benefits eligibility, calculate member benefits and maintain account data on members and dependents • Utilized problem solving skills, business product knowledge, and required research to accurately analyze issues, determine appropriate action, and follow up on a timely basis



Minneapolis Park & Recreation Board

• United States
• Recreational Facilities
• 100 - 200 Employee

• Rec Plus Coordinator

  • Mar 2015 - Jun 2015

  • Provided safe, positive, and nurturing childcare for school-age children at Armatage Recreation Center • Programmed, coordinated, and supervised structured and non-structured activities/programs and special course offerings • Prepared bills and monitored payments and tracked program expenses • Provided safe, positive, and nurturing childcare for school-age children at Armatage Recreation Center • Programmed, coordinated, and supervised structured and non-structured activities/programs and special course offerings • Prepared bills and monitored payments and tracked program expenses



Eidem Homestead

• Brooklyn Park, Minnesota

• Research Intern

  • Feb 2014 - May 2014

  • Conducted research on historical topics and/or items and summarized information for use in interpretive, exhibit, and program development • Assisted Site Coordinator in program and staff development • Conducted research on historical topics and/or items and summarized information for use in interpretive, exhibit, and program development • Assisted Site Coordinator in program and staff development



Bethel University

• United States
• Higher Education
• 700 & Above Employee

• Archivist's Assistant

  • Aug 2012 - May 2014

  Work constitutes, but is not limited to: • Assisted archivist in collection development • Accessioning • Initial stages of archival control • Arrangement and description • Digital and metadata entry

• Digital Library Assistant

  • Aug 2012 - May 2014

  • Prepared and organized physical items for digital projects• Created and processed metadata for Baptist General Conference publications• Created finding aids using Oxygen XML Editor• Organized the special collections for three Bethel Presidential Administrations



Bethel University

• United States
• Higher Education
• 700 & Above Employee

• Circulation Assistant

  • Aug 2010 - May 2012

  • Assisted patrons with checkouts and inquiries • Performed clerical duties • Organized and shelved collections • Assisted patrons with checkouts and inquiries • Performed clerical duties • Organized and shelved collections