Human Resources Director

• Sep 2022 - Present

Senior Manager of Human Resources ✅ PHR and SHRM-CP Certified

• Apr 2006 - Apr 2022

✅ SNAPSHOT: I was hired by this IT solutions and service provider as Human Resource Manager and promoted to Senior Manager of Human Resources in 2006. Led team of 3 direct reports and provided HR support to team of over 350. Primary functions included strategic planning, talent acquisition, onboarding, employee relations, training, offboarding, compensation, benefits administration, performance management, professional development, process improvement, project management, employee… Show more ✅ SNAPSHOT: I was hired by this IT solutions and service provider as Human Resource Manager and promoted to Senior Manager of Human Resources in 2006. Led team of 3 direct reports and provided HR support to team of over 350. Primary functions included strategic planning, talent acquisition, onboarding, employee relations, training, offboarding, compensation, benefits administration, performance management, professional development, process improvement, project management, employee engagement, workers’ compensation, executive reporting, policy and program development, event planning, community relations, and executive influence. ✅ SELECTED HIGHLIGHTS: 👉 LEADERSHIP: 🔹 Served as primary HR support during period of nearly 220% company growth; successfully led significant change, including transition in primary service lines, increasing facilities size 60%, and establishing new inside sales call center 🔹 Cultivated robust relationships with staffing agencies, local schools, vendors, senior executives, and team members, earning reputation as collaborative, dedicated, and trusted advisor with unwavering integrity 🔹 Navigated complexities of COVID-19, spearheading corporate response vis-à-vis workplace safety, policies, and regulatory compliance to meet shifting CDC and Department of Health guidelines 👉 PROCESS IMPROVEMENT: 🔹 Conceptualized and developed first-of-its-kind partnership with local vocational schools to create student internships providing educational opportunities while growing difficult-to-find talent pipeline; successfully recruited and onboarded over 60% of program graduates 🔹 Liaised with technology team providing HR insights on UX/UI testing for new ADP recruiting management integration and iCIMS implementation 🔹 Developed new HR and labor dashboards for executive presentations that monitored all KPI metrics and assisted with strategic planning process 👉 My experience can’t be limited to 2000 characters; see below for more 👇

Human Resources Manager ✅ Supported Team of 350 ✅ Supported 220% Company Growth

• Sep 1997 - Apr 2006

👉 EMPLOYEE ENGAGEMENT: 🔹 Authored several company policies, including attendance, drug-free workplace, paid sick leave, children in the workplace, and dress code 🔹 Founded and led peer-ran Employee Advisory Committee that provided feedback to leadership on variety of topics, including proposed policy changes, employee engagement, and cost-saving measures 🔹 Facilitated group training sessions on various HR initiatives, including benefits changes, export compliance, sexual… Show more 👉 EMPLOYEE ENGAGEMENT: 🔹 Authored several company policies, including attendance, drug-free workplace, paid sick leave, children in the workplace, and dress code 🔹 Founded and led peer-ran Employee Advisory Committee that provided feedback to leadership on variety of topics, including proposed policy changes, employee engagement, and cost-saving measures 🔹 Facilitated group training sessions on various HR initiatives, including benefits changes, export compliance, sexual harassment, and workplace safety 🔹 Created and launched Connection Cares, company’s first community service-oriented committee, which contributed to charitable initiatives across 3-county region 👉 BUSINESS ACUMEN: 🔹 Converted nearly 5 dozen temporary employees to FTEs in 1998, eliminating costly agency fees, reducing labor expenses nearly $1.6M over next 17 years 🔹 Increased non-exempt headcount 3% during FY21, which saw unprecedented staffing challenges, by incentivizing referrals, increasing temporary workers' wages, and crafting robust marketing brochure 🔹 Collaborated cross-functionally with senior executives to source and implement union avoidance training on two occasions, successfully averting unionization 🔹 Championed compensation adjustments for staff on numerous occasions to remain competitive in recruiting and employee retention ✅ EARLY CAREER: Human Resource Manager, Packaging Resources, Inc., 1994 – 1997 Assistant Store Manager, Walmart, 1991 – 1994 ✅ EXECUTIVE STRENGTHS: Strategic Planning and Execution, Human Capital Development, Full Lifecycle Recruiting, Process Improvement, Project Management, Team Collaboration, Regulatory Compliance, Change Management, Onboarding, Diversity and Inclusion, Benefits Administration, Dispute Resolution, ADP, iCIMS ✅ CERTIFICATIONS: Society for Human Resource Management – Certified Professional (SHRM-CP) Professional in Human Resources (PHR)